technical services

November 3, 2017

DIGITAL TRANSFORMATION

Build Your IT Super Powers with Technical Services at Cisco Live Cancun 2017

Cisco Live Cancun is almost here (November 6-9) – are you ready to hone your super powers? The Technical Services team can show you how to keep your networks humming by building on foundational product support with the new suite of high-value services. Don’t miss these opportunities to explore the i…

October 19, 2017

CUSTOMER EXPERIENCE

That was Then, This is Now: Cisco High-Value Services

In today’s world, things evolve daily. The cars we drive, the music we listen to, the way we shop, and the way we provide services to our customers. As with most things, the driving force behind evolving industries and trends are manpower. Why are there new cars every year? Because someone tho…

September 28, 2017

GOVERNMENT

IT Services Can Ensure Your Investment Isn’t Wasted

IT services have changed a lot since I first became involved with them, but then, so has networking.  We use to laugh about putting an IP address on a refrigerator and now the Internet of Things has made that a reality. However, as technology evolves and becomes more sophisticated, it becomes increa…

September 20, 2017

CUSTOMER EXPERIENCE

Cisco Services Breaks the Record…Again!

Cisco Services is all about the customer. Our goal is to deliver exceptional, timely and effective service every time, while helping them succeed. Cisco Systems, Inc. has been recognized by J.D. Power for providing an “Outstanding Customer Service Experience” for the 11th consecutive year. We are hu…

September 20, 2017

PERSPECTIVES

Cisco Services Surveys: From Good to Great

As consumers, we’ve all likely experienced frustrating attempts from businesses to capture our feedback. Receiving surveys that are too long, unrelated to the transaction, or sent to us again and again is a big turn off. These are not effective surveys and not only do they annoy us, but they likely…

It’s Time to Rethink the Value of “Support”

With the network serving as the foundation for digital business, maintaining the highest availability, performance, and security are the three end states that matter the most. A new standard of service is required for today’s business critical networks, and Cisco Services is leading the way. But don…

June 21, 2017

NETWORKING

Expert Tips on How to Speed Your Journey to a Future Network

By now, you’ve heard about the new network capabilities we launched yesterday. With the reinvention of the network – from the ground up – we’re empowering companies to securely and confidently move at digital speed to create real competitive advantage. The impact of IoT, cloud and mobility on…

5 Ways to Build your IT Super Powers with Technical Services at Cisco Live US 2017

This year’s theme at Cisco Live in Las Vegas (June 25-29) is all around empowering IT – the superheroes who keep our networks humming while leading us through amazing technology transformation. The Technical Services team has been hard at work preparing a showcase of our industry-leading super power…

February 7, 2017

DIGITAL TRANSFORMATION

5 Top Technical Services Things-To-Do at Cisco Live Berlin 2017

It’s just two weeks to Cisco Live, Berlin – and time to plan how you get the most out of the event and learn how to thrive in the new digital world. There is a deluge of information on digital transformation – it can be mind-boggling. So, the Technical Services team has developed a series of i…