smart net total care

Like the engine is to a race car, IT is at the heart of your business—to keep it running around the clock, deliver new products and services, drive transformation, and extend to new markets globally. So, it’s no surprise two of the top three operational priorities for CIOs include delivering a stabl…

If you’re on the fence about whether to purchase (or renew) Cisco Support Services, I’ve got a story for you. I recently met with a group of Cisco Account Managers to better understand what customers are looking for in a protection policy. As the team began to whiteboard all the reasons, I saw a pat…

With the network serving as the foundation for digital business, maintaining the highest availability, performance, and security are the three end states that matter the most. A new standard of service is required for today’s business critical networks, and Cisco Services is leading the way. But don…

For such a basic idea, BYOD can turn into a complex issue. Network administrators at ROC Friese Poort, a school of 13,000 students in the Netherlands, were concerned that their wireless network’s capacity and performance wasn’t robust enough to handle the influx of devices on campus. Combating the i…

Cisco Software-Enabled Services Help Transform Network Operations Imagine that you’re a network operations director for a large company. You’re pleased that your management has invested millions of dollars in Cisco equipment to provide a world-class network on which to drive the company’s business.…

“Year’s end is neither an end nor a beginning but a going on, with all the wisdom that experience can instill in us,” reflected Hal Borland, a renowned American author and journalist. As we enter 2016 it is pragmatism that matters most to network professionals. How can you address risks from a…

This is the time of year when summer vacations end and students head back to the classroom. For those of us who have school-age children like me, it’s important that we know that their academic environment provides access to tools and information that will ensure successful learning. Knowledge of ou…

I speak with Cisco customers regularly. The topic of the Internet of Everything (IoE) comes up often.  Put simply, their concerns can be summed up in a single question: How can I prepare for the network of tomorrow when it’s difficult to keep pace with managing the fast-moving complexity of my netwo…

Let’s face it. Danger lurks inside every enterprise network, and when it hits, addressing the crisis with manual processes that are inefficient and error-prone can take days – or even weeks – to resolve. If you’ve ever been in a situation like this, minutes can seem like hours. You’re aw…