Cisco Technical Assistance Center

Like the engine is to a race car, IT is at the heart of your business—to keep it running around the clock, deliver new products and services, drive transformation, and extend to new markets globally. So, it’s no surprise two of the top three operational priorities for CIOs include delivering a stabl…

If you’re on the fence about whether to purchase (or renew) Cisco Support Services, I’ve got a story for you. I recently met with a group of Cisco Account Managers to better understand what customers are looking for in a protection policy. As the team began to whiteboard all the reasons, I saw a pat…

I’ve been working with Cisco UCS since the very beginning. From the earliest days, whenever a customer ran into problems, I would often be asked to help figure out what was going wrong and to help fix it. Generally, this would involve a review of the system, and when we found less desirable configur…