support

March 17, 2019

SMALL BUSINESS

New Important Update for our Cisco RV340 Series AnyConnect Licensing

  Hello Friends, A quick note to update you on some new exciting updates to our RV340, RV340W, RV345 and RV345P. We have simplified the License Model for these RV Series models. The Bottom Line here is the additional Cisco AnyConnect Server is no longer required and 50 (yes, 50) tunnels on the…

January 20, 2019

SMALL BUSINESS

Cisco FindIT Network Management Video – Award Winner!

Hello Friends! I thought it would be good to update you with some exciting news. Our Cisco FindIT Network Management Video has been awarded the Marcom Award for Training Videos for 2018! Our team including Glenn, Paul and I are very proud of the effort and we thank you extended team! Here is the Ci…

November 26, 2018

CUSTOMER EXPERIENCE

Inside TAC: talent, culture and innovation

As technology grows more complex and more critical to your business, it’s even more important that you have the right support to turn to — whether you have a hardware fault to troubleshoot, or need advice with a complex configuration or software update. If you’re a Cisco customer, chances are you’ve…

October 26, 2018

SMALL BUSINESS

New Cisco RV Series Announcement: Cisco RV160 and RV260 Models available now!

Team, I am very proud to announce the availability of five new models that come to the Cisco Small Business RV Series Portfolio. These bold new models are all purpose-built for the Small Business Channel and customer, supported by the best-in-class service and support team, and by FindIT Network Pla…

October 9, 2018

LIFE AT CISCO

Back to Business: How Cisco Employees Are Supporting Each Other As They Return to Work

We all face challenges in life, and some of those challenges – from caring for our families to an illness or loss in the family – take us away from work. It’s understandable as we need to dedicate time to healing and bonding, and I feel very lucky that Cisco supports its employees through these tran…

July 23, 2018

THREAT RESEARCH

TalosIntelligence.com is rolling out a new dispute system

At Cisco Talos, we need customers to be able to provide feedback at all times, whether it be about false positives, false negatives, or missed categories. Because we deal with an abundance of data across our platforms — such as IPS alerts, AMP alerts and more — feedback helps us test the efficacy of…

June 22, 2018

SMALL BUSINESS

The Cisco Small Business Team visits our friends at Newegg Business

Hello friends! I am sure you are all in the middle of FIFA 18 Fever right? So far, many of the pre-tournament favorites haven’t lived up to expectations, but no doubt more drama is sure to continue. Who is your team? Our team had the opportunity to spend some time with the Newegg Business Sale…

March 28, 2018

SMALL BUSINESS

Cisco RV340 VPN Router Series

Happy Wednesday! I trust all of you are doing well. As always, there is alot of things happening around here. We recently announced new 250 and 350 switch models in this month. This is important as there are new 350X models that are Stackable Managed Switches. There are 10G and 2.5G models, in a myr…

September 8, 2017

SMALL BUSINESS

New Cisco Small Business Support Community

The team is proud to announce our new Cisco Small Business Support Community is now live. For a quick introduction on what is new, click on the this introduction. This introduction provides a guide on how to navigate the new community, ways to search topics, how to interact with the content, and co…