certification

This time last year, I shared with you the story of my childhood, and how I became focused on a career in technology. While it’s still summer here in California, I would like to share with you a special photo of my son during vacation.  It’s a lovely reminder of how grateful I am for my…

Cisco continues to be on the leading edge, driving innovation and acceleration for our customers. Our commitment to quality customer service is no exception. For these reasons and many more, Cisco Services has been awarded its 31st STAR Award by Technology Services Industry Association (TSIA) along…

Cisco Services is all about the customer. Our goal is to deliver exceptional, timely and effective service every time, while helping them succeed. Cisco Systems, Inc. has been recognized by J.D. Power for providing an “Outstanding Customer Service Experience” for the 11th consecutive year. We are hu…

Network programmability is such a generic term, like SDN and the whole Software Defined X paradigm, that it means different things to different people. Not so long ago network programmability was synonymous with Openflow but as time passed and pragmatism kicked in, the industry settled around a comm…

Digitization is changing the world. All kinds of businesses, organizations and countries are going digital to innovate more quickly, compete more effectively and serve customers better. But digitization is also placing unprecedented demands on the network. Traditional hardware-centric, manually conf…

Virtual Network Function (VNF) Test and Validation initiatives are being touted by many vendors at the moment. Service providers have been challenged with the interoperability, scale and performance of the early generation VNFs.   There should be no question on whether software VNFs should be “…

In today’s hyper-connected economy, every company is a digital business. Technology professionals play an integral role in driving business outcomes, and that requires a new skills framework. There are new demands for IT expertise in a changing technology environment. For the individual, rapid chang…

What makes the cloud such an attractive option for enterprises? The cloud empowers IT to act as a broker of business critical IT services. It helps the organization become a more proactive player that can aggregate, integrate, and customize the delivery of cloud services to meet specific business ne…

Happy with how you go about learning, or wish you could learn more, learn more quickly, and even just do it? Today’s post continues what was begun in the previous post, namely a list of good practices to consider to improve how you go about learning throughout your IT career. The previous post set u…