TSIA

January 29, 2018

PARTNER

Customer Success at a Tipping Point: 4 Practical Tips for Getting Started Now

A Q&A with TSIA’s Phil Nanus Customer Success (CS) adoption is on the rise and has reached a tipping point: more than 52 percent of the companies surveyed by TSIA in a 2017 study have established CS practices within their organizations. No doubt, many more will follow in 2018 as the business cas…

December 19, 2017

CUSTOMER EXPERIENCE

Cisco Achieves 31st TSIA STAR Recognition and 11th J.D. Power Certification

Cisco continues to be on the leading edge, driving innovation and acceleration for our customers. Our commitment to quality customer service is no exception. For these reasons and many more, Cisco Services has been awarded its 31st STAR Award by Technology Services Industry Association (TSIA) along…

December 8, 2017

PARTNER

Cisco wins prestigious TSIA STAR Award for Services Innovation

During the Technology Services Industry Association (TSIA) – the world’s leading organization dedicated to advancing the business of technology and services conference on 25 October 2017, Cisco was awarded the Star award for Innovation in Expand Selling Programs. To win a STAR Award, nom…