learning at cisco

October 15, 2019

CUSTOMER EXPERIENCE

The Future of Talent in IT: Diversity, Culture and Next-Gen Training

If you’re working in IT, or driving a digital transformation, you’re already aware of the skills shortage in the industry. You might also know the shortage hasn’t yet reached its peak. Some analysts predict a global talent shortage of up to 85 million people by 2030, and many of these unfilled roles…

July 30, 2019

CUSTOMER EXPERIENCE

“I Found My Passion:” How One CX Engineer Is Making a Difference

Aseel Othman passed her CCNA at age 12. She earned her CCNP at 15. And by 18 she became the youngest female CCIE in the world, passing the notoriously difficult exam on her first attempt.   After university she pursued her engineering dream, relocating from Jordan to Poland to become a Network Cons…

June 10, 2019

CUSTOMER EXPERIENCE

Experience Learning at the Next Level

Unleash the Capabilities of the New Network The worlds of networks, IT infrastructure and applications are no longer siloed – they’re inseparable. Today’s networks are automated and programmable; they’re platforms for developers to build on, and inextricably connected with infrastructure at the edg…

August 20, 2018

CUSTOMER EXPERIENCE

Accelerating Customer Success with the Cisco Platinum Learning Library

Cisco’s goal is to drive better business outcomes and create new market opportunities for our customers. And one of the fundamental ways this can be achieved is by helping them develop talent truly capable of addressing digital business transformation needs. With skilled employees trained and certif…

June 26, 2017

EDUCATION

Essential Skills for an Entirely New Era in Networking

The Internet of Things (IoT) has introduced a burgeoning number of network connections, connecting everything from homes to cars to space stations. There are about 8.4 billion devices in use today, and industry analysts’ project there will be 63 million new connections per second in 2020. IT profess…

May 18, 2017

EDUCATION

How Learning Science Fuels Educational Innovation for the Digital Economy

As we embark on the Fourth Industrial Revolution, it is clear that technology will play a central role in nearly all aspects of our lives. Research by the World Economic Forum estimates that 65% of children entering primary school will find themselves in occupations that today do not exist [1]. Addi…

May 1, 2017

NETWORKING

Defining Network Programmability

Network programmability is such a generic term, like SDN and the whole Software Defined X paradigm, that it means different things to different people. Not so long ago network programmability was synonymous with Openflow but as time passed and pragmatism kicked in, the industry settled around a comm…

February 19, 2017

EDUCATION

Social Learning and High-Performance Workplaces

The Global Center for Digital Business Transformation forecast that by 2020, four out of 10 organizations will be displaced or cease to exist due to digital disruption. Digitalization and social trends are reshaping business like never before. New social contracts and the explosion of consumer-drive…

February 7, 2017

DIGITAL TRANSFORMATION

5 Top Technical Services Things-To-Do at Cisco Live Berlin 2017

It’s just two weeks to Cisco Live, Berlin – and time to plan how you get the most out of the event and learn how to thrive in the new digital world. There is a deluge of information on digital transformation – it can be mind-boggling. So, the Technical Services team has developed a series of i…