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Mike Adams

Vice President and General Manager

Learning@Cisco

Mike Adams is a seasoned executive and general manager with over 25 years of experience in technology services. Combining his skills in strategy and operations with his inspirational leadership style, he’s led the successful growth and transformation of businesses inside and outside of Cisco.

Today, as vice president and general manager of Learning@Cisco, he leads Cisco’s global training and certifications business.

From early in his career, Adams has been passionate about customers and the way they experience technology. He’s led professional services, managed services, technical support, education services, and the transformation of traditional service models to customer experience business models.

He believes that learning is integral to enabling our customers to reach their goals and enhancing their experience along the way.

Articles

February 24, 2020

7

CUSTOMER EXPERIENCE

A New Era for a New Network

The day we’ve all been waiting for is here: February 24.  It’s here!   It’s the day that marks the beginning of how we’re taking learning to the next level, with the biggest and most important change we’ve made to our certification and training program in more than 25 years.  It’s designed to unlea…

August 1, 2019

2

EDUCATION

A transformation taking learning to the next level: Cisco’s new certification suite

This summer at Cisco Live, I was honored to be a part of Cisco’s new and updated certifications launch alongside my colleague, Susie Wee, senior vice president and CTO of Cisco DevNet. It was an exciting experience for us to hear Cisco CEO Chuck Robbins speak on behalf of our vision and bring our #C…

June 10, 2019

6

CUSTOMER EXPERIENCE

Experience Learning at the Next Level

Unleash the Capabilities of the New Network The worlds of networks, IT infrastructure and applications are no longer siloed – they’re inseparable. Today’s networks are automated and programmable; they’re platforms for developers to build on, and inextricably connected with infrastructure at the edg…