What is digital workforce

January 24, 2020

COLLABORATION

5 Takeaways From the Cisco Workplace Transformation Summit in London

Workplace Transformation Last week in London we hosted our first European Workplace Transformation Summit.  Following the success of our previous WTS events in Melbourne and San Diego, we were excited to welcome some of the most influential Workplace Transformation leaders from this side of the worl…

August 30, 2019

COLLABORATION

Cisco Unified Communications Manager Cloud: A Clear Path to the Cloud That Will Accelerate Workforce Transformation

Migrating your Unified Communications to the cloud can provide many benefits. For most businesses, cloud-based Unified Communications is the key to workforce transformation. It enables the productive, digital employees you need to compete in today’s fiercely competitive business landscape. Migrating…

August 13, 2019

CUSTOMER EXPERIENCE

Walk a Mile in Their Rain Boots: The Innovative CX of 5G RuralFirst

  Just about every organization is looking to innovate. Making it happen? Not so easy. Stephen Speirs explains how to bridge the gap from a blank sheet of paper to a great customer experience (CX). An almost 20-year veteran of Cisco, Stephen is a former software engineer who now works in Cisco…

July 30, 2019

CUSTOMER EXPERIENCE

“I Found My Passion:” How One CX Engineer Is Making a Difference

Aseel Othman passed her CCNA at age 12. She earned her CCNP at 15. And by 18 she became the youngest female CCIE in the world, passing the notoriously difficult exam on her first attempt.   After university she pursued her engineering dream, relocating from Jordan to Poland to become a Network Cons…