Cisco Live

Last week saw our annual Cisco Live event hosted in Spain. Customers from all around the world converged at the Fira Gran Via in Barcelona.  They experience the latest technology innovations, network with peers and colleagues, and find out what Cisco has in store for 2020. For many of our customers,…

Transforming the Customer and Agent Experience with Artificial Intelligent Contact Center Integration I recently delivered a session at Cisco LIVE Barcelona end of January that offered a view of the new Cisco architecture underlying the integration of Contact Centers with artificial intelligence (AI…

As the IT Management Program closes its doors to Barcelona and prepares for Amsterdam, the IT Roaming Reporters finish off the last drops of coffee in our mugs. We take stock of all we’ve achieved in the past six days: we published four videos from 180GB worth of film, conducted more than 30 intervi…

We just announced two new IoT solutions at Cisco Live Barcelona that drive relevancy across your accounts in almost every vertical. All of us in Cisco’s partner organization are very excited about how these new offerings, Cisco Cyber Vision and Cisco Edge Intelligence, will create new opportunities…

Delivering All Customers the Best Security Without Compromise the User Experience These days organizations are deploying tools that allow their employees to be more productive –  inside and outside the boundaries of their network. Sixty-five percent of full-time employees think a remote work schedul…

Customers and consumers are becoming more demanding – customers want it faster, bigger, better; consumers crave connections – give us what we want and when we want it! When I talk to customers, regardless of sector, everyone tells me that they need to transform to stay relevant and ahead of the comp…

IT Roaming Reporters Attend Cisco Live in Barcelona While everyone works tirelessly to build the perfect Cisco Live event, our team, the IT Roaming Reporters, is tasked with a very special opportunity — capture Cisco Live in Barcelona. This great event will be moving next year so we’re making memori…

Every year the Cisco Live team strives to add value to the attendee experience. This year, working closely with Global Partner Marketing and the Global Partner Organization, the Cisco team has done just that. At Cisco Live Europe we are focused on encouraging and facilitating Partner to Partner and…

Next Monday marks the start of Cisco Live EMEAR in Barcelona and this year Cisco Customer Experience is showing up bigger and more connected than ever before. From the mainstage keynote to the 85+ CX-led sessions, there are over a hundred opportunities to engage with Cisco CX and understand how our…