go-to-market
Introducing the CCW Payment Solution for Cisco Partners
We’re excited to announce that the Cisco Commerce Workspace (CCW) payment solution is live and available in the U.S. for all Cisco SKUs. CCW is a multipurpose tool for Cisco partners and sellers to quickly create a Bill of Materials (BOM) with a list of price quotes. This new payment solution will i…
Artificial Intelligence and the Future of Cisco Contact Centers
Transforming the Customer and Agent Experience with Artificial Intelligent Contact Center Integration I recently delivered a session at Cisco LIVE Barcelona end of January that offered a view of the new Cisco architecture underlying the integration of Contact Centers with artificial intelligence (AI…
Leveraging Partnerships for Stronger Connections
As a Principal Architect at Cisco focusing on partner GTM (go-to-market) strategy, I work every day to realize the value proposition of Cisco’s portfolio for our partners, both in terms of helping with customer outcomes and partner profitability. In my time with Cisco, I’ve learned that to be…
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