High-value Services

February 21, 2018

CUSTOMER EXPERIENCE

3 ways to overcome challenges of digital transformation: Q&A with Chris Stiles

With a tap, Lyft can take you to where you need to go in just a few minutes. Car companies like Audi are using virtual reality to give you a test drive of their latest models. Amazon Prime Now can deliver groceries to your door step within two hours. Social media tools like ConnectedHQ automatically…

January 22, 2018

CUSTOMER EXPERIENCE

8 “Don’t Miss” Services Things-To-Do at Cisco Live Barcelona 2018

Only one more week until Cisco Live in Barcelona, the place where IT superheroes unite. If you’re heading there, it’s time to plan how to get the most out of the event. And there’s plenty to get excited about. Wherever you are on your digital journey, we’ve got opportunities to learn, network and co…

December 20, 2017

EXECUTIVE PLATFORM

2017: A Lot to Be Proud Of

As we head into the last few days of 2017, I look back on the year with gratitude and pride. I want to thank our employees, partners and customers for being part of the Cisco Services journey during the year. Together, we explored some exciting new territory in technology services. We have some amaz…

November 13, 2017

TECHWISETV

Business Critical and High Value Services on TechWiseTV

There’s been a lot of talk about the new service offerings Cisco recently announced and Robb and I are here to help you separate the signal from the noise. Robb gets the high level overview with Bryan Palma, SVP of Advanced Services, as well as Joe Pinto, SVP of Technical Services. And I deep…

November 7, 2017

CUSTOMER EXPERIENCE

From Reactive to Predictive Services: The Power of Services Innovation

When you think about IT services for your network, groundbreaking innovation may not be the first thing you think of. Top of mind for most people might be a world-class engineering team with great people skills, deep knowledge, and a long track record of success. But now, with the launch of Cisco’s…

November 3, 2017

DIGITAL TRANSFORMATION

Build Your IT Super Powers with Technical Services at Cisco Live Cancun 2017

Cisco Live Cancun is almost here (November 6-9) – are you ready to hone your super powers? The Technical Services team can show you how to keep your networks humming by building on foundational product support with the new suite of high-value services. Don’t miss these opportunities to explore the i…

October 19, 2017

CUSTOMER EXPERIENCE

Cisco’s Journey to Predictive Services: Three Lessons from Hollywood

“It took me 17 years and 114 days to become an overnight success.” – Lionel Messi This week, we launched Cisco Predictive Services to help customers respond to the need for speed, fill the IT talent gap, and grow their business. These services leverage Machine Learning (ML) to constantly adapt, lear…

October 19, 2017

CUSTOMER EXPERIENCE

That was Then, This is Now: Cisco High-Value Services

In today’s world, things evolve daily. The cars we drive, the music we listen to, the way we shop, and the way we provide services to our customers. As with most things, the driving force behind evolving industries and trends are manpower. Why are there new cars every year? Because someone tho…

October 17, 2017

EXECUTIVE PLATFORM

New Cisco Predictive Services Will Help Customers Fill the Technical Skills Gap and Grow Their Businesses

The life of the typical CIO has become amazingly complicated. No longer are they just expected to manage costs and keep the network running, the CIOs I talk to also have to help grow the business. That’s because their networks are generating massive amounts of data and it holds the key to business i…