Business Critical Services

This time of year, all five major sports leagues are “in season”. The raw emotion of competition and witnessing these finely tuned professional athletes overcome adversity to be the best in their fields can be exhilarating. While these athletes are the most dominant in the world at their craft, they…

Machine learning (ML) has been one of the hottest buzzwords in technology over the past few years. It seems every segment of the high-tech industry has been impacted by ML. This technology has changed the way we service customers, allowed us to interact with in-room meeting devices, made our busines…

Digital transformation is forcing every company to rethink their core business strategies. As a result, IT operations and engineering departments are under more pressure than ever.  They are faced with immense expectations to drive business results, while they keep end-users happy, drive costs down,…

International intrigue. Rogue actors. Cybercrime. You might think I’m talking about Tom Cruise and his record-breaking sixth “Mission Impossible” movie. But I’m not. I’m talking about what happens to enterprises with a frequency that is a lot higher than most people suspect. Daily—sometimes hourly—t…

In IT, the “next big thing” happens a lot. With technology moving so fast and shifting so quickly, sometimes it’s unclear where to best invest your time, effort, and dollars. In the cloud corner of IT, one of the next big things has been happening for a couple years now—cloud native computing. The r…

Organizations today need to be both nimble and secure. They’re adopting Cloud, IoT, and machine learning at increasingly quickening speed as well as evolving their applications and endpoints as well as campus, data center, and WAN networking to adapt to their digital business as well as address secu…

It’s an election year, so public policy wonks are everywhere. They talk incessantly about the technicalities of public policy. The process is long, with endless debate. Final policy decisions can be fluid and are influenced by which side you’re on, so they’re subjective. However, policy does have a…

When we talk about our own personal style we usually mean our preferences. And we often base that style on our goals. For example, the clothes we wear. The way we talk. How we spend our free time. Our style is also influenced by a number of channels—media, family, friends. But what channel should we…

I’ve been working in the technology industry for three decades, and there’s never been a more complex—or exciting—time to be in IT. The complexity is self-evident: A large global enterprise might have hundreds of thousands of devices from different vendors, running a variety of proprietary and semi-…