Business Critical Services

As we head into the last few days of 2017, I look back on the year with gratitude and pride. I want to thank our employees, partners and customers for being part of the Cisco Services journey during the year. Together, we explored some exciting new territory in technology services. We have some amaz…

There’s been a lot of talk about the new service offerings Cisco recently announced and Robb and I are here to help you separate the signal from the noise. Robb gets the high level overview with Bryan Palma, SVP of Advanced Services, as well as Joe Pinto, SVP of Technical Services. And I deep…

When you think about IT services for your network, groundbreaking innovation may not be the first thing you think of. Top of mind for most people might be a world-class engineering team with great people skills, deep knowledge, and a long track record of success. But now, with the launch of Cisco’s…

An ounce of prevention is worth a pound of cure, so the saying goes. When it comes to protecting your organization against the imminent threat of a cyber attack, it’s essential to factor in both. Here’s why. Today’s hackers are motivated and more organized than ever. This past year has shown how vul…

The sporting achievements of top athletes often appear effortless, with each goal on target, photo finish or unstoppable ace seeming like a celebration of their natural talent. Yet in reality, these individual triumphs are the culmination of not only an intensive training regime, but detailed data a…

“It took me 17 years and 114 days to become an overnight success.” – Lionel Messi This week, we launched Cisco Predictive Services to help customers respond to the need for speed, fill the IT talent gap, and grow their business. These services leverage Machine Learning (ML) to constantly adapt, lear…

Endpoint. Cloud. IoT Devices. Email. Network. All of it needs to be secure, but where do you start? Once you have visibility out to your endpoints, the perimeter shifts:  when you think you know all the devices connecting to your network, you discover new SaaS-based applications in use. You train yo…

What if you could simultaneously reduce your network downtime by 74 percent and increase IT efficiency by 30 percent? What would you do with your newfound time? Maybe you would divert recovered costs toward revenue-generating activities. Perhaps you would redirect resources to take meaningful steps…

The life of the typical CIO has become amazingly complicated. No longer are they just expected to manage costs and keep the network running, the CIOs I talk to also have to help grow the business. That’s because their networks are generating massive amounts of data and it holds the key to business i…