Joe Cozzolino

Last week I was fortunate to attend the Simmons Leadership Conference in Boston. In its 39th year, Simmons is considered the premiere professional development event for women. Each year thousands of women, and a small contingent of men, gather together to learn, share, and exchange ideas. The theme…

Daily headlines reveal a continued and urgent concern —cybersecurity attacks are now a daily challenge for business leaders. As businesses rely more on technology to reduce costs and improve productivity, cyber criminals have a bigger target for hacks, malware, spyware, and ransomware. IT complexity…

The Mobile World Congress in Barcelona is always an exciting gathering of technology leaders showcasing the latest in mobile technology, and previewing what’s coming down the line. With so many innovations on display, I was proud to see a big win by Cisco Services and our service provider partner Re…

I’ve been working in the technology industry for three decades, and there’s never been a more complex—or exciting—time to be in IT. The complexity is self-evident: A large global enterprise might have hundreds of thousands of devices from different vendors, running a variety of proprietary and semi-…

“It’s not rocket science,” some might say. But what we do in IT services actually has a lot in common with what it takes to launch a successful mission to Mars. It starts with a commitment to a bold vision and depends on thousands of engineers working tirelessly to make it real. This is especially t…

As we head into the last few days of 2017, I look back on the year with gratitude and pride. I want to thank our employees, partners and customers for being part of the Cisco Services journey during the year. Together, we explored some exciting new territory in technology services. We have some amaz…

I couldn’t be a successful Cisco leader if I didn’t focus on delivering the best possible business outcomes to our customers. At Cisco, we are committed to delivering customer and shareholder value through world-class products, services and support. But the other side of this commitment is that the…

The life of the typical CIO has become amazingly complicated. No longer are they just expected to manage costs and keep the network running, the CIOs I talk to also have to help grow the business. That’s because their networks are generating massive amounts of data and it holds the key to business i…

Karen Walker is the Senior Vice President and Chief Marketing Officer at Cisco. As CMO, Karen is responsible for the company’s Marketing and Communications groups.   Together, Karen and Joe were co-sponsors of Cisco’s Global Service Month. Here are their reflections on the month. What a month!…