Joe Cozzolino

I’m a numbers guy. So, it really got my attention when I learned that businesses which make diversity and inclusion a priority do better than others. In fact, U.S. companies in the top quartile for gender diversity have 15 percent higher financial performance than the national industry median. And f…

Remember the lonely Maytag repairman, just sitting around waiting for something to break? Those days of break-fix service models are over. Today, technical and professional services have become central to every aspect of most companies’ operations. That’s because businesses today rely more and more…

In Cisco Services, we do both. Our engineers are on the leading edge of new capabilities – security, cloud, automation, you name it. With more than 50 million network installations, we have deeper insight into the network than anyone. That innovation and expertise is built in across our entire lifec…

At Cisco, we have a passion for making amazing things happen. Now Apple and Cisco have done amazing things in the ten months since we announced our partnership. End users are getting a terrific new mobile experience. We’re also making it simpler for IT to give employees powerful new collaboration to…

Kudos to the Cisco Hyperinnovation Living Labs (CHILL)! This cutting-edge group in Cisco Services took home the gold at the prestigious Edison Awards in the category of Collective Disruption. Established in 1987, the Edison Awards recognize and honor innovative products and business leaders. CHILL w…

To address many questions about mobility, I am delighted to share with you our point-of-view through our “Cisco SPotlight Series,” an ongoing course of videos in which we answer questions and provide commentary on many hot topics in the service provider industry. In this latest video, I reveal what…

Over the summer, we shared with you the results of an ACG Report showing Cisco as the market share leader in Mobility. Then and today the usage of mobile devices has been on the rise. Unequivocally. The average smartphone user is accessing 26.8 apps every month for about 30.25 hours, an increase of…

I’ve had the opportunity this year to meet with mobile operator leaders from around the globe. Whether they are large or small, focused on consumer services or businesses, or engaged in video or mobility, their ambitions are much in line with our strategy: to help them monetize and optimize their ne…

In an increasingly digital, mobile and connected world, organizations need new ways to maintain real-time contact with their employees, customers and partners. And mobile cloud will be a major force enabling these ubiquitous connections and reshaping the business landscape. The first post in this se…