ML

Happy New Year! As we wind down from the holidays, and start to act on those new years’ resolutions we’ve made, it’s time to start planning for the upcoming year.  In your personal life, you may resolve to lose weight, take up a sport, spend more time with family – whatever that resolution may be—bu…

Today’s lightning speed competitive business environment requires contact centers to think outside the box in delivering new and innovative ways to win and retain customers. To accomplish this, many businesses are considering the cloud as their next logical step in helping them achieve strategic con…

Retail banks are taking artificial intelligence and machine-learning technologies and running with them. Armed with these tools, they’re adding speed and ease to banking and completely transforming the customer experience. Algorithms are churning out faster, more accurate credit decisions, speeding…

Artificial intelligence is changing how we manage networks, and it’s a change we need. Because as we rely more every day on networks and networked applications to keep businesses agile, secure, and competitive, we also need more advanced tools to keep on top of the networks themselves. AI will us ma…

What’s your verdict on AI so far? Is it a good thing? A bad thing? A scary thing? I suspect that most of us—even those employed in the tech sector—are only vaguely aware of what AI is capable of at this point. And what I’m finding is that the more I learn, the more I’m actually quite excited about t…

Partners come together because of a common vision. In the open source world, that vision is directly translated into shared execution. With the rapid adoption of AI/ML, the Kubeflow project has made a tremendous amount of progress in the past year, and it is awesome to be recognized as Google Cloud…

The networking field is changing fast. This year, several emerging technologies will fundamentally impact how businesses and their employees connect. The good news is that each technology also represents a solid opportunity to improve some aspect of how a company runs – from network efficiency all t…

AI/ML is a dominant trend in the enterprise. While AI/ML is not fundamentally new, the ubiquity of large amounts of observed data, the rise of distributed computing frameworks and the prevalence of large hardware-accelerated computing infrastructure has lead to new wave of breakthroughs in AI in the…

As an IT leader, how much of your budget do you typically spend to keep the lights on? 30 percent? 40 percent? Try 78 percent. So how much room does this leave for innovation? In my estimation, not nearly enough. This number, however, doesn’t shock or surprise me. We’ve been moving so quickly over t…