agents augmented by AI
Join our Live Webinar: Introducing Webex Contact Center Enterprise
A Trustworthy Path to the Cloud for Large Contact Centers In 2020, it almost goes without saying that cloud technology plays a large role in delivering the innovation, feature speed and agility that today’s contact centers need to deliver exceptional customer experiences. The new bar is set by a…
Cisco Introduces Cloud-based Webex Contact Center Portfolio at annual Cisco APJC Contact Centre Symposium
Today’s lightning speed competitive business environment requires contact centers to think outside the box in delivering new and innovative ways to win and retain customers. To accomplish this, many businesses are considering the cloud as their next logical step in helping them achieve strategic con…