IT Operations Readiness Index

November 1, 2018

CUSTOMER EXPERIENCE

Dawn of the AI Era – The Time is Now, According to New Readiness Index

As an IT leader, how much of your budget do you typically spend to keep the lights on? 30 percent? 40 percent? Try 78 percent. So how much room does this leave for innovation? In my estimation, not nearly enough. This number, however, doesn’t shock or surprise me. We’ve been moving so quickly over t…