Solution Support

February 25, 2020

CUSTOMER EXPERIENCE

Accelerate Deployment of a World Class 4G/5G Infrastructure – Faster, at Lower Cost

Co-authored by David Roberts and Bhavik Adhvaryu. The race to 5G is on! Market and Markets recently estimated that the market for 5G service provider-delivered services will grow to $123B by 2025, compounding at 18% annually. Both 4G and 5G technologies rely heavily on new cloud-based infrastructure…

November 12, 2019

PARTNER

The Power of “We”: Cisco + Partner = Powerful Customer Experience

BUSCIT.  What’s that, you ask? That’s how my friend spells biscuit. She can’t spell. Not a lick. However, she is brilliant. That feels like a contradiction, but she is one of the most strategic thinkers I know – she’s ahead of the curve, intuitive. She sees trends where I see… well, you get the poin…

December 10, 2018

CUSTOMER EXPERIENCE

How to Get the Most Value From Your Container Solutions?

There’s been a fundamental shift in the technology industry over past 3-4 years with “applications and software-defined everything” dominating IT philosophy. The market continues to move towards a cloud native environment where developers and IT leads are looking for agility in application developme…

October 17, 2018

CUSTOMER EXPERIENCE

Business innovation or stable IT – you no longer have to choose

Your technology investments play a critical role in the success of your business. They drive efficiencies. Accelerate the introduction of new products and services. Help your business gain a competitive edge and increase profitability. It’s no surprise that with the number of technologies and soluti…

August 2, 2018

CUSTOMER EXPERIENCE

Cisco Services for the DNA Center Platform to accelerate your intent-based networking journey

The role of IT in enabling innovation and transformation continues to grow in importance. As your business navigates through digital transformation, you may be realizing a need for a new approach to your network infrastructure. And ways to fast-track IT while also overcoming complexity and navigatin…

November 3, 2017

DIGITAL TRANSFORMATION

Build Your IT Super Powers with Technical Services at Cisco Live Cancun 2017

Cisco Live Cancun is almost here (November 6-9) – are you ready to hone your super powers? The Technical Services team can show you how to keep your networks humming by building on foundational product support with the new suite of high-value services. Don’t miss these opportunities to explore the i…

October 19, 2017

CUSTOMER EXPERIENCE

That was Then, This is Now: Cisco High-Value Services

In today’s world, things evolve daily. The cars we drive, the music we listen to, the way we shop, and the way we provide services to our customers. As with most things, the driving force behind evolving industries and trends are manpower. Why are there new cars every year? Because someone tho…

Leave Complex Multivendor Support Issues to Cisco

The world is complex and the pace of change is accelerating. New technologies drive innovation and growth. But what happens with that growth? An increasing amount of IT challenges related to managing those support contracts within complex heterogeneous environments. We hear from customers and the in…

February 1, 2017

DIGITAL TRANSFORMATION

Blood, Sweat and Tears: The Reality of Multivendor IT Support

Imagine you’re the IT director of a global bank. You recently implemented a variety of digital solutions: virtualization, IoT, data analytics. You get the picture. Your company is under pressure to compete and deliver experiences to increasingly demanding tech-savvy customers, and IT is on the hook…