Solution Support
How Do You Manage the Cloud with ITIL?
ITIL is simply a set of best practices for IT service management (ITSM). Over many years, IT practitioners have followed ITIL to manage the lifecycle of traditional IT-services. However, with the rise of cloud services, it’s changing how we launch, support and retire services. With it, comes the que…
Innovate More with Confidence in Your Cloud
Guest post from Dan Swart In my last blog post, Complexity and Control in the Cloud, I covered some basic considerations as you navigate vendors and solutions when planning your enterprise cloud. Unsurprisingly, when Cisco is talking to customers about their private cloud needs and our data center…
Complexity AND Control in the Cloud
Guest post from Dan Swart We want what we want when we want it. Never truer than today when we’ve got a global marketplace of technology vendors vying to deliver on now practically required solutions like enterprise cloud. While it’s really impossible today to deploy an enterprise cloud using produ…