Digitization

September 14, 2020

DIGITIZATION

How artificial intelligence helps boost customer retention and loyalty

What your customers want The days of tolerating bad service are gone. Long wait times, unprepared agents, being transferred multiple times to the “right” department, and then repeating ourselves over and over again, are just a few examples of how a company can lose our business even if we’ve been a lifelong…

August 31, 2020

DIGITIZATION

Sales: When Art Meets Science

Is selling an art, science, or both? We debunk the greatest sales debate of all time and discuss the shift in virtual selling with the rise of a “Phygital” model. Across the globe, sales is part of every possible business model, be it in terms of a product or service. Eons later, man continues to struggle…

August 17, 2020

DIGITIZATION

The Rise of Virtual Sales

Virtual sales is now fundamental to survival and growth in a market where remote selling is the “next normal”. Gain new insights on the rise of this phenomenon and the benefits it has delivered. Virtual sales originated in the 1950s in the form known today as telemarketing. It has dramatically evolved…

August 10, 2020

DIGITIZATION

Winning in the Virtual Sales World

Is Selling an art, or a science? It’s BOTH: An equilibrium of innate ability and adopting a structured process. In this digital world, success is dependent on the strong analysis of customer’s profiles and business needs, whilst an adversity quotient (AQ) and the ability to influence the customers.…

August 10, 2020

DIGITIZATION

Virtual: An Evolution in Selling

In the reality of a world impacted by Covid-19, businesses are embracing new and creative ways of selling through the use of digital tools and technology. Now the fastest growing and most widely adopted sales motion across the globe, virtual sales is winning the war for attention. Are organisations…

August 10, 2020

DIGITIZATION

Cisco Viewpoints as the Bridge to Insights

Virtual sales has become more relevant than ever for businesses steering through the new reality in a COVID-19 impacted world. Here at Cisco, we have embraced digital transformation and been at the forefront of virtual selling for many years.  Our Global Virtual Sales & Engineering (GVSE)…

July 15, 2020

DIGITIZATION

How Tapping on Tech Will Carry Your Business Through COVID-19 to Success

Countries around the world are taking cautious steps to reopen their societies and economies as the repercussions of COVID-19 are just beginning to become clear. With the toll in Asia Pacific estimated at US$2.7 trillion in losses, companies need to brace for deep uncertainties ahead. In the face…

April 12, 2019

DIGITIZATION

Cybersecurity for the Small and Mighty

60% of all hacked SMBs go out of business after six months, according to the US National Cyber Security Alliance. This is unsurprising because the impact of cyber breaches on SMBs can deliver knock-out punches on multiple fronts. To begin with, the financial impact of global cyber breaches on SMBs quadruples…

April 9, 2019

CLOUD

Connectivity Podcast: More than just maintaining a stable internet connection

Originally Posted at: https://apjc.thecisconetwork.com/site/content/lang/en/id/10372…