Digitization
Cisco Launches Products to Help Small and Medium Businesses in Asia-Pacific Accelerate Their Digitization
3 min read
News Summary Networking and security products include Cisco Catalyst™ 1200 and 1300 Series switches and Cisco Meraki MX. The products streamline network setup and security management for SMBs, accelerate digital adoption and reduce complexity for tightly resourced operations teams. Cisco is…
All about the game: Cisco’s tech brightens fan experience in Kardinia Park
2 min read
Recognised as the best sporting venue in regional Australia, Kardinia Park has a new experience for visitors underpinned by leading technology to transform the game day experience. Kardinia Park Stadium Trust (KPST) transformed its ICT network to create better experiences for fans in the stadium.…
XL Axiata Boosts Mobile Network User Experience with Cisco CUTO
3 min read
News Summary: The first-of-its-kind partnership in Indonesia sets the stage for long-term expansion of XL Axiata’s mobile network in a strategic move to capture strong data traffic growth and boost user experience quality. XL Axiata is deploying the Cisco Ultra Traffic Optimization (CUTO) software…
Making Virtual Sales Work
3 min read
Getting virtual sales right matters if you are looking at improving coverage and effectiveness of your sales go to market while ensuring speed and experiences for your customers. Making Virtual Sales Work Virtual sales models are far more than just a trend, and certainly more than field sales reps…
Is Digital Selling the New Oil?
4 min read
We explore digital selling and its value to businesses by understanding how this data-driven selling process leverages digital assets, use of data in decision-making, customer relationship management, and forecasting. Is Digital Selling the New Oil? In this very fast-moving world, every day…
Cisco and UNSW announce Research Chair in Digital Transport
3 min read
A new position of a Cisco Research Chair in Digital Transport at UNSW The aim of the chair is to advance data science and digitisation in transport to enhance the future of mobility, making it safer, more efficient and sustainable. The announcement is the next step in the partnership between Cisco and…
How artificial intelligence helps boost customer retention and loyalty
3 min read
What your customers want The days of tolerating bad service are gone. Long wait times, unprepared agents, being transferred multiple times to the “right” department, and then repeating ourselves over and over again, are just a few examples of how a company can lose our business even if we’ve been a lifelong…
Sales: When Art Meets Science
5 min read
Is selling an art, science, or both? We debunk the greatest sales debate of all time and discuss the shift in virtual selling with the rise of a “Phygital” model. Across the globe, sales is part of every possible business model, be it in terms of a product or service. Eons later, man continues to struggle…
The Rise of Virtual Sales
3 min read
Virtual sales is now fundamental to survival and growth in a market where remote selling is the “next normal”. Gain new insights on the rise of this phenomenon and the benefits it has delivered. Virtual sales originated in the 1950s in the form known today as telemarketing. It has dramatically evolved…