Digitization

News Summary: The first-of-its-kind partnership in Indonesia sets the stage for long-term expansion of XL Axiata’s mobile network in a strategic move to capture strong data traffic growth and boost user experience quality. XL Axiata is deploying the Cisco Ultra Traffic Optimization (CUTO) software…

Getting virtual sales right matters if you are looking at improving coverage and effectiveness of your sales go to market while ensuring speed and experiences for your customers. Making Virtual Sales Work Virtual sales models are far more than just a trend, and certainly more than field sales reps…

We explore digital selling and its value to businesses by understanding how this data-driven selling process leverages digital assets, use of data in decision-making, customer relationship management, and forecasting. Is Digital Selling the New Oil? In this very fast-moving world, every day…

A new position of a Cisco Research Chair in Digital Transport at UNSW The aim of the chair is to advance data science and digitisation in transport to enhance the future of mobility, making it safer, more efficient and sustainable. The announcement is the next step in the partnership between Cisco and…

What your customers want The days of tolerating bad service are gone. Long wait times, unprepared agents, being transferred multiple times to the “right” department, and then repeating ourselves over and over again, are just a few examples of how a company can lose our business even if we’ve been a lifelong…

Is selling an art, science, or both? We debunk the greatest sales debate of all time and discuss the shift in virtual selling with the rise of a “Phygital” model. Across the globe, sales is part of every possible business model, be it in terms of a product or service. Eons later, man continues to struggle…

Virtual sales is now fundamental to survival and growth in a market where remote selling is the “next normal”. Gain new insights on the rise of this phenomenon and the benefits it has delivered. Virtual sales originated in the 1950s in the form known today as telemarketing. It has dramatically evolved…

Is Selling an art, or a science? It’s BOTH: An equilibrium of innate ability and adopting a structured process. In this digital world, success is dependent on the strong analysis of customer’s profiles and business needs, whilst an adversity quotient (AQ) and the ability to influence the customers.…

In the reality of a world impacted by Covid-19, businesses are embracing new and creative ways of selling through the use of digital tools and technology. Now the fastest growing and most widely adopted sales motion across the globe, virtual sales is winning the war for attention. Are organisations…