Thought Leadership

November 20, 2020

INTERNET OF THINGS (IOT)

How innovation in technology is driving safer roads

With over 90% of road crashes caused by human error, leveraging technology to reduce incidents is vital.  Connected vehicles are a perfect example of Internet of Things (IoT) in action and demonstrates how technology can create safer roads. Australia’s largest on-road pilot of connected vehicles…

October 27, 2020

THOUGHT LEADERSHIP

Why is cybersecurity a priority for organizations today?

There’s no denying that the new normal has had a major impact on business. In many ways, it has changed or at least forced leaders to revisit the priorities on their digital agenda. Looking at the global economic landscape and market, two things are clear: one, employees will prefer not to return to the…

October 15, 2020

PEOPLE AND CULTURE

Leadership is a Journey, Not a Destination

When we think about organisations, we associate them with the prominent and visible faces that represent them. The superstar leaders, the rockstar money generators, the eccentric founders. But rarely do we get a glimpse of the people other than these leaders. What I have realised from my time at Cisco…

October 9, 2020

COLLABORATIONS

Cisco Singapore – Leading a flexible, safe return to work with AI

The path back to the full reopening of markets and business operations is complex and continuously evolving. For example, in Australia, we see differences in federal and state policies. Each one is tailored to its unique needs, all from state to state and federal policy aimed at ‘jump starting’ economic…

October 6, 2020

THOUGHT LEADERSHIP

Why do you need next-gen technology to show the mirror to your digital experiences?

Today’s next normal has established new realities for businesses in every industry. Employees are working from home and will continue to do so into the foreseeable future, customers are discovering, researching, and buying products and services online, and as a result, there’s an increased reliance…

September 14, 2020

DIGITIZATION

How artificial intelligence helps boost customer retention and loyalty

What your customers want The days of tolerating bad service are gone. Long wait times, unprepared agents, being transferred multiple times to the “right” department, and then repeating ourselves over and over again, are just a few examples of how a company can lose our business even if we’ve been a lifelong…

August 18, 2020

THOUGHT LEADERSHIP

Security in the next normal: Leaders need to think outside the (corporate) box

A majority of staff is now working remotely, using personal devices, on unprotected networks, and often collaborating via unsecured tools. Obviously, this will result in a number of new or increased security threats, across the enterprise. However, the truth is that the distributed enterprise…

July 23, 2020

THOUGHT LEADERSHIP

Working From Anywhere as The New Normal

As we entered 2020, the financial services industry was in a different place: the global economy was more stable, markets were solid, and banks and other institutions were performing well, largely due to good regulation and testing that had been put in place. While these organizations were doing well…

July 15, 2020

THOUGHT LEADERSHIP

The next decade belongs to organizations that can adapt and react quickly in the new normal

The pandemic took everyone by surprise – no business or leader had the foresight to prepare for it – and the global marketplace has shifted dramatically as a result. The question on the mind of every C-suite executive now is ‘how do I retool my business to build a resilient enterprise that can survive the…