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Virtual sales is now fundamental to survival and growth in a market where remote selling is the “next normal”. Gain new insights on the rise of this phenomenon and the benefits it has delivered. Virtual sales originated in the 1950s in the form known today as telemarketing. It has dramatically evolved…

Similarity kills innovation. Having a diverse workforce changes the way we think, resulting in higher success, plus efficiency. We live in a world filled with people from a diverse backgrounds; in order to succeed in a business that reflects the wider society, it is essential to have more intersectional…

The likelihood of you seeing this meme during the pandemic is high: “Who led the digital transformation of your company? A chief executive officer, a chief technology officer or COVID-19?” While this may have been a light-hearted take on what is the biggest crisis we have faced in recent history, there…

As businesses come out of the lockdown imposed by regulators to battle the global pandemic, leaders must start to rethink their organization’s digital agenda and priorities. In the ‘new normal’, employees will continue to work remotely, at least partially, and a greater chunk of the customer journey…

When it comes to the cybersecurity posture and architecture of your organization, there’s no fixed recipe for success. With the landscape in constant flux and new vulnerabilities being discovered daily (head over to Cisco Talos for the latest reports), securing your business and protecting all…

Every year I go on an annual pilgrimage. My place of worship is the Indian Institute of Technology at Banaras Hindu University (IIT-BHU), my alma matter. This year was special as it marked 2 years of the CiscoThingQbator experiment featuring 5 colleges across India, and an e-summit hosted by my alma…

‘Tis the season of resolutions – and as we charter our course for 2020, it’s also a time for reflection as business leaders for organisations large and small ask themselves, what can we learn from the year before? Where did we triumph, and where did we fall? There’s one thing that’s sure to unite the entire…

2019 was a watershed year. Liverpool won the Champions League, after arguably pulling off the most stunning comeback in sporting history. Hit TV series Game of Thrones came to an end after enthralling audiences for the best part of 8 years. A picture of a single egg became the most liked image on Instagram…

Japanese　　English Building Next-Generation Network Infrastructure and Promoting Digital Innovation in Japan Dave West President and General Manager, Cisco Systems G.K. Please accept my warmest wishes for the New Year. I would like to express my deepest gratitude to all of you, including our customers…