Smart and Connected Communities

September 14, 2020

DIGITIZATION

How artificial intelligence helps boost customer retention and loyalty

What your customers want The days of tolerating bad service are gone. Long wait times, unprepared agents, being transferred multiple times to the “right” department, and then repeating ourselves over and over again, are just a few examples of how a company can lose our business even if we’ve been a lifelong…

Keeping the Traffic (and Transport Network) Flowing with IoT

Globally, more than 1.25 million people die in road traffic crashes every year and a further 50 million people are injured or disabled.¹ Meanwhile, congestion costs Australians $16.5 billion in 2015, according to the Bureau of Infrastructure, Transport and Regional Economics. The price of congestion…

Building a Smarter Intersection for Improved Road Safety and Congestion Busting

Like many other countries around the world, Australia is seeing significant population growth, particularly in our larger cities and built up urban environments. At the same time, there is a digital transformation underway in transportation, with Mobility-as-a-Service, smart phone ride-hailing…

December 13, 2018

DIGITIZATION

Towards a Multimodal Transportation Data Framework

Towards a Multimodal Transportation Data Framework Digitisation is occurring at a rapid pace across all modes of transportation. Whether this be future disruptive services such as Mobility-as-a-Service or improving road safety through Connected and Automated Vehicles; it has become apparent…