Digitization

October 26, 2020

PEOPLE AND CULTURE

Diverse Teams Do Better Work

Diversity boosts innovation and fuels business growth. Collaborating, challenging and testing assumptions enables teams to deliver better work, and heightened benefits to the stakeholders and communities they serve. Diverse teams do better work Diverse teams boost innovation, meaning diverse…

October 19, 2020

PEOPLE AND CULTURE

Onboarding Talent

A critical step to creating an enriching initial experience for new hires come into play during the onboarding process. What are the considerations to achieve high employee productivity and engagement? Now that you have hired the highest potential talent, what’s next? Whilst most companies deem…

September 14, 2020

DIGITIZATION

How artificial intelligence helps boost customer retention and loyalty

What your customers want The days of tolerating bad service are gone. Long wait times, unprepared agents, being transferred multiple times to the “right” department, and then repeating ourselves over and over again, are just a few examples of how a company can lose our business even if we’ve been a lifelong…

September 7, 2020

PEOPLE AND CULTURE

Person of Impact

Drive a meaningful and impactful messages via 3 key themes – relevance, resonance and resourcefulness. In your next conversations, put these tips in play to be a person of impact. Be a Person of Impact! I am fortunate to lead Cisco’s APJC Woman of Impact program where I have the opportunity to coordinate…

August 31, 2020

DIGITIZATION

Sales: When Art Meets Science

Is selling an art, science, or both? We debunk the greatest sales debate of all time and discuss the shift in virtual selling with the rise of a “Phygital” model. Across the globe, sales is part of every possible business model, be it in terms of a product or service. Eons later, man continues to struggle…

August 24, 2020

PEOPLE AND CULTURE

Attracting Talent

Sourcing and hiring the highest potential talent can be a complex challenge for many employers when recruiting for early-level roles. To ‘win the talent battle’, companies must take a different approach. Attracting sales talent used to be a routine task for global corporations. For Sales hiring,…

August 10, 2020

PEOPLE AND CULTURE

Diversity Drives Sales Innovation

Similarity kills innovation. Having a diverse workforce changes the way we think, resulting in higher success, plus efficiency. We live in a world filled with people from a diverse backgrounds; in order to succeed in a business that reflects the wider society, it is essential to have more intersectional…

August 10, 2020

DIGITIZATION

Winning in the Virtual Sales World

Is Selling an art, or a science? It’s BOTH: An equilibrium of innate ability and adopting a structured process. In this digital world, success is dependent on the strong analysis of customer’s profiles and business needs, whilst an adversity quotient (AQ) and the ability to influence the customers.…

August 10, 2020

DIGITIZATION

Virtual: An Evolution in Selling

In the reality of a world impacted by Covid-19, businesses are embracing new and creative ways of selling through the use of digital tools and technology. Now the fastest growing and most widely adopted sales motion across the globe, virtual sales is winning the war for attention. Are organisations…