Interview with Net One Systems, “What is the real value of ‘Customer Success’ and the practical methods?” In March 2021, Net One Systems Co., Ltd. became Japan’s first Cisco® Advanced Customer Experience Specialized Partner locally and second in the Asia Pacific and Japan.  The Cisco® Advanced Customer…

By Helena Ng, Technology Lead for Small and Midsize Business Sales, Cisco Australia, and New Zealand. I’ve been part of Cisco for 16 years. I was working as a wireless specialist engineer at a start-up, Airespace – which was then acquired by Cisco. I’ve also worked in solutions marketing, specialist…

Each year the Cisco Australia and New Zealand team runs the Executive Shadowing program. Open to all employees, the program partners employees with an executive, shadowing them in their role with a day in the life to learn along the way. It’s a great chance for employees to get exposure to different areas…

Over the last 18 months, the notions of work/life integration have been under the microscope as we consider how best to transition to a safe, trusted and productive hybrid work model. We speak to one of the Cisco team, Sahar, who recently came back to work after taking a break last year. Hear what it has…

It’s Pride Month globally, a celebration and recognition of the Lesbian, Gay, Bisexual, Transgender, Queer, Intersex, Asexual, Two Spirit (LGBTQIA2S+) community with various events held around the world. June is marked to recognise the Stonewall Riots taking place in 1969 and is an opportunity…

There’s no denying that COVID-19 has majorly affected business operations around the country and despite the obvious restrictions and issues it has caused, we have also seen significant advancements made as a result. For many businesses prior to the pandemic, the concept of a hybrid or full working-from-home…

Over the past year, we’ve all done our best to connect with our peers in a hybrid model. We’ve always had flexible working practices at Cisco, and a culture of trust that gives employees the confidence to make decisions about how they work. However, it’s important to make time for human connections and…

As the world continues to work in a hybrid model, we are all starting to have a deeper understanding of everyone’s lives and the many different aspects they balance along with their work life – kids, studies, parents, faith. We asked our employees to share their insights around Ramadan with us. Wasim…

The need for more women and girls in the technology sector continues, at a time when diversity numbers in the industry are at an all-time low. Earlier this year, the World Economic Forum revealed Australia’s ranking in the Global Gender Gap Index had dropped significantly to beyond 50th place, moving…