SMB

June 23, 2021

SMB

Forging a collaborative and secure future for SMBs like PolicyPal

Over the past year, small and medium businesses (SMBs) have undergone massive changes in many ways. While some organizations found their business plans delayed by the pandemic, others have taken advantage of the opportunity to transform their business models. It is heartening to know that SMBs in…

May 25, 2021

SMB

Top tips for enhancing customer experience and boosting market share

As technology becomes an increasingly large part of our daily lives, consumer behaviours and expectations are undergoing massive changes. To stay ahead of the competition and gain market share, companies are going above and beyond to transform baseline customer satisfaction into deep customer…

May 25, 2021

SMB

The cloud is calling – the time is right to pick up

There’s no denying that COVID-19 has majorly affected business operations around the country and despite the obvious restrictions and issues it has caused, we have also seen significant advancements made as a result. For many businesses prior to the pandemic, the concept of a hybrid or full working-from-home…

May 3, 2021

HEALTHCARE

Enabling Big Ideas in Healthcare for Small Businesses

The way we deliver and receive healthcare is fast changing in the face of the global pandemic and other pressures such as changing demographics, rising affluence, and increasing demands being placed on healthcare systems worldwide. In a survey of company executives across industries by McKinsey…

February 9, 2021

SMB

Three Key Trends Shaping SMB Digitalization in 2021

As we kick-off the new year emerging from the many upheavals of 2020, businesses in the Asia Pacific region continue to adapt and put plans in place to capitalize on the changes and opportunities ahead. In thinking about what the year ahead might bring for small to medium businesses (SMBs), let’s take…

January 4, 2021

SMB

AI and data analytics may be the key to small medium business recovery by delivering personalized offerings

COVID-19 ripped through economies all over the world, impacting businesses in mature and developing markets alike. Arguably the hardest hit are small to medium businesses, many of whom are struggling just to stay afloat. The global pandemic has underscored how digitalization is no longer a choice…

December 1, 2020

SMB

Hybrid Future of Work to Play a Part in Digitalization of SMBs

COVID-19 has reshaped the way we work and businesses of all sizes around the world have had to adapt to the challenges of increased remote working among their employees almost overnight. People might commonly think that large enterprises would be most technologically equipped for a transition like…

November 25, 2020

SMB

The race to digitise is on. Is your business ready?

Across Australia, New Zealand and the Asia Pacific, small and medium size businesses (SMBs) have been looking at the uncertainties of 2020 as an opportunity to work on becoming more tech savvy. Research from Cisco and IDC tells us that 69% of SMBs surveyed across Asia Pacific are accelerating digitisation…

November 25, 2020

SMB

What is SD-WAN and why should your business care about it?

“SD-what?” I hear you say… let me explain! Over the last 10 to 20 years, small to medium sized businesses (SMBs) with multiple sites and branches have had pretty limited choices for good connectivity and bandwidth. This meant having to pay for what often amounted to expensive, low quality bandwidth,…