Small Business

May 25, 2021

DIGITIZATION

Top tips for enhancing customer experience and boosting market share

As technology becomes an increasingly large part of our daily lives, consumer behaviours and expectations are undergoing massive changes. To stay ahead of the competition and gain market share, companies are going above and beyond to transform baseline customer satisfaction into deep customer…

May 25, 2021

SMB

The cloud is calling – the time is right to pick up

There’s no denying that COVID-19 has majorly affected business operations around the country and despite the obvious restrictions and issues it has caused, we have also seen significant advancements made as a result. For many businesses prior to the pandemic, the concept of a hybrid or full working-from-home…

November 25, 2020

SMB

The race to digitise is on. Is your business ready?

Across Australia, New Zealand and the Asia Pacific, small and medium size businesses (SMBs) have been looking at the uncertainties of 2020 as an opportunity to work on becoming more tech savvy. Research from Cisco and IDC tells us that 69% of SMBs surveyed across Asia Pacific are accelerating digitisation…

November 25, 2020

SMB

What is SD-WAN and why should your business care about it?

“SD-what?” I hear you say… let me explain! Over the last 10 to 20 years, small to medium sized businesses (SMBs) with multiple sites and branches have had pretty limited choices for good connectivity and bandwidth. This meant having to pay for what often amounted to expensive, low quality bandwidth,…

November 25, 2020

SMB

How businesses can adapt, pivot and become stronger

From an economic viewpoint, COVID-19 has played out in quite different ways. Some industries have been hit hard, while others have either seemed to pivot well, or even thrive during the pandemic. But one thing is clear from my discussions with small and medium businesses (SMBs) in Australia. Those…

April 28, 2020

SMB

Prevail in today’s digital workplace: Measures to optimise your home IT and network performance

When the business community started shutting offices and moving their staff to work from home arrangements, one of the biggest concerns was around how the network – and specifically the nbn™ – would handle it. But much to the disappointment of sceptics, the network has performed extremely well and…