Digitalization

Cisco and Government of Malaysia unveil collaboration framework to help accelerate digitization

News Summary Malaysian Government and Cisco leadership hold official meeting on the fringes of the US-ASEAN Special Summit in Washington, DC to define digitization initiatives. Scope of collaboration includes partnering and leveraging expertise through Cisco’s Country Digital Acceleration…

September 28, 2021

SMB

75% of Asia Pacific SMBs that Suffered a Cyber Attack Lost Customer Information Due to the Incident, Cisco Report Finds

News Summary: One in two Asia Pacific SMBs suffered a cyber incident in the last 12 months 51% of those that suffered cyber-attacks said these cost the business US$500,000 or more SMBs are preparing to tackle this, with 81% having simulated cybersecurity incidents in the past 12 months Small and medium-sized…

June 23, 2021

SMB

Forging a collaborative and secure future for SMBs like PolicyPal

Over the past year, small and medium businesses (SMBs) have undergone massive changes in many ways. While some organizations found their business plans delayed by the pandemic, others have taken advantage of the opportunity to transform their business models. It is heartening to know that SMBs in…

May 25, 2021

SMB

Top tips for enhancing customer experience and boosting market share

As technology becomes an increasingly large part of our daily lives, consumer behaviours and expectations are undergoing massive changes. To stay ahead of the competition and gain market share, companies are going above and beyond to transform baseline customer satisfaction into deep customer …

May 3, 2021

HEALTHCARE

Enabling Big Ideas in Healthcare for Small Businesses

The way we deliver and receive healthcare is fast changing in the face of the global pandemic and other pressures such as changing demographics, rising affluence, and increasing demands being placed on healthcare systems worldwide. In a survey of company executives across industries by McKinsey…

February 9, 2021

SMB

Three Key Trends Shaping SMB Digitalization in 2021

As we kick-off the new year emerging from the many upheavals of 2020, businesses in the Asia Pacific region continue to adapt and put plans in place to capitalize on the changes and opportunities ahead. In thinking about what the year ahead might bring for small to medium businesses (SMBs), let’s take…

January 25, 2021

SECURITY

Combatting COVID-19 Themed Phishing Scams

The announcement of the availability of COVID-19 vaccines was probably one of the best pieces of news to conclude the year 2020. As health agencies around the world begin the distribution and administration of the vaccines however, there has been an alarming rise in incidents of scams and misinformation…

January 20, 2021

SECURITY

Almost Four in 10 Asia Pacific Organizations Successfully Navigating Current Cybersecurity Challenges

News Summary: APJC organizations that proactively upgrade technology report more security success, highlighting the importance of software and cloud-first strategies Implementing well-integrated security technologies is inextricably linked to attracting and retaining the best talent…

January 4, 2021

SMB

AI and data analytics may be the key to small medium business recovery by delivering personalized offerings

COVID-19 ripped through economies all over the world, impacting businesses in mature and developing markets alike. Arguably the hardest hit are small to medium businesses, many of whom are struggling just to stay afloat. The global pandemic has underscored how digitalization is no longer a choice…