Innovation

April 21, 2022

INNOVATION

Cisco joins the celebration with Curtin University and partners with the successful Trailblazer Hub bid

Cisco is delighted to be a key industry partner in the Curtin University led Resources Technology and Critical Minerals Trailblazer Hub. This pathbreaking university – industry consortium is set to help drive impactful research and commercialisation in Australia’s resources technology and critical…

April 13, 2022

INNOVATION

CTO Insights: Innovation at Cisco

Chief technology officer for Cisco Australia and New Zealand, Carl Solder, interviews a Cisco engineering fellow, JP Vassuer, on the theme of innovation and how he creates elegant engineering solutions.  Cisco has an established reputation for driving innovation. From Cisco’s inception in…

February 9, 2022

INNOVATION

Link Net’s First Media Embarks on a Transformation to Cisco Routed Optical Networking

JAKARTA, Indonesia. – February 8th, 2022 – PT Link Net Tbk (“LINK”), one of the leading cable TV and fixed broadband internet providers in Indonesia with the brand “First Media”, and Cisco (NASDAQ: CSCO) announced a network expansion to 400G wavelengths to support increased bandwidth demand from…

February 3, 2022

INNOVATION

Indosat Ooredoo Hutchison and Cisco Partner to Digitally Connect More Enterprises and Businesses across Indonesia

• Delivering smarter, faster, and more secure and cost-effective connectivity solutions for Enterprises, retailers, and customers of all sizes to connect and access on-premise or any cloud-based business applications seamlessly. • Indosat Ooredoo Hutchison (IOH) powered by Cisco offers a scalable,…

November 5, 2021

INNOVATION

Cisco and NUS launch S$54 million Corporate Laboratory to boost innovation and research

Singapore, 5 November 2021 — Global technology leader Cisco and National University of Singapore (NUS) today launched a Corporate Laboratory to boost innovation and research in key technology areas. Established with an investment of S$54 million over five years, the Cisco-NUS Accelerated…

May 28, 2021

INNOVATION

Stevie Award shows innovation and customer excellence are in our DNA

Innovation and customer excellence go hand in hand; you can’t pursue one without the other. While innovation typically involves cutting edge technology and out of the box thinking, it starts with seeing a customer problem and finding a way to support them in a way that is simple yet efficient. A focus…

November 11, 2020

INNOVATION

APJC Partners shine in Innovation Challenge

When it comes to the Cisco Innovation challenge, it seems to be a very productive pursuit for partners in Asia Pacific Japan, and Greater China (APJC). The Cisco Global Innovation Challenge was designed and launched in 2018 to drive awareness and adoption of Cisco APIs across our global partner community.…

September 14, 2020

DIGITIZATION

How artificial intelligence helps boost customer retention and loyalty

What your customers want The days of tolerating bad service are gone. Long wait times, unprepared agents, being transferred multiple times to the “right” department, and then repeating ourselves over and over again, are just a few examples of how a company can lose our business even if we’ve been a lifelong…

August 17, 2020

INNOVATION

Five reasons your business needs Cisco Webex Contact Center

Driving business growth for customers 2020 has been an insane and yet exciting year for Cisco and our customers. This post-pandemic era we now live in has found us hard at work, helping our customers adjust to the “new normal” of the workplace. From enabling remote working, preparing for safe return…