Innovation
How artificial intelligence helps boost customer retention and loyalty
3 min read
What your customers want The days of tolerating bad service are gone. Long wait times, unprepared agents, being transferred multiple times to the “right” department, and then repeating ourselves over and over again, are just a few examples of how a company can lose our business even if we’ve been a lifelong…
Five reasons your business needs Cisco Webex Contact Center
3 min read
Driving business growth for customers 2020 has been an insane and yet exciting year for Cisco and our customers. This post-pandemic era we now live in has found us hard at work, helping our customers adjust to the “new normal” of the workplace. From enabling remote working, preparing for safe return…
Cisco wins 3 Channel Asia Innovation Awards in 2019
1 min read
Earlier this month, IDG Communications, one of the world’s largest tech media companies, held the inaugural Channel Asia Innovation Awards 2019 last night. These awards highlight the best the channel in ASEAN has to offer across a leading and diverse line-up of partners, vendors, distributors and…
Cisco re-inventing the future of networking
3 min read
With billions of devices connected to the Internet, and tens of billions more coming down the pike, the pressures on our infrastructure are heading for a peak and pushing the industry to solve for some fundamental growing pains. Numerous challenges have emerged as we’ve been operating in a landscape…
Cisco announces winner of $250,000 prize in the Australia & New Zealand Partner Innovation Challenge
4 min read
Cisco announces winner of $250,000 prize in the Australia & New Zealand Partner Innovation Challenge: Accelerating technology adoption through AI Adoption Assistant Taleka in partnership with ecosystem partner Appspace, is announced as the winner of the Australia & New Zealand Partner…
Fostering the next-generation of innovators and problem-solvers
4 min read
Cisco thingQbator was conceived as a Cisco India CSR initiative to students build digital skills through learning by doing. The key objectives being democratize innovation by building spaces and communities in colleges to foster innovation. Most of all, we wanted to challenge young minds to find…
Rare opportunity – Cisco & Curtin Chair for Intent Based Networking
1 min read
In partnership with Curtin University, Cisco is calling for applicants to the role of its recently announced Chair for Global Centre for Intent Based Networking to lead dedicated academic staff and a Cisco Digital Networking Architecture (DNA) lab environment. This initiative…
On Moving House, Internet Shopping and High Efficiency Wireless
3 min read
They say the only constant is change. And certainly, within the technology space, that is an understatement. Technology has been changing at an unprecedented rate, with each evolution building upon what came before, and revolutions resulting as different technologies are combined in innovative…
Podcast: Winning the battle against cyber criminals
1 min read
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