Network
Three key network challenges every enterprise should address in the post-pandemic era
3 min read
The workplace has changed forever—and it’s not only employee expectations that are driving this change. Nine out of 10 C-suite executives say their organizations will continue combining remote and onsite working after the pandemic, according to a global McKinsey survey. What’s more, most of those…
Cisco to Optimize NTT Plala’s ISP Network Requirements with Cisco NCS 5500 Series Edge Routers
2 min read
Cisco to Optimize NTT Plala’s ISP Network Requirements with Cisco NCS 5500 Series Edge Routers To manage growing ISP network traffic while saving power and space with increased capacity Cisco Systems G.K. today announced that NTT Plala Inc. selected its Cisco Network Convergence System 5500 Series…
Why do you need next-gen technology to show the mirror to your digital experiences?
4 min read
Today’s next normal has established new realities for businesses in every industry. Employees are working from home and will continue to do so into the foreseeable future, customers are discovering, researching, and buying products and services online, and as a result, there’s an increased reliance…
How artificial intelligence helps boost customer retention and loyalty
3 min read
What your customers want The days of tolerating bad service are gone. Long wait times, unprepared agents, being transferred multiple times to the “right” department, and then repeating ourselves over and over again, are just a few examples of how a company can lose our business even if we’ve been a lifelong…