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The path back to the full reopening of markets and business operations is complex and continuously evolving. For example, in Australia, we see differences in federal and state policies. Each one is tailored to its unique needs, all from state to state and federal policy aimed at ‘jump starting’ economic…

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Saturday marks World Mental Health Day, and October Mental Health Month, with the overall objective of raising awareness of mental health issues around the world. At Cisco, the team is changing the conversation about mental health, encouraging people to talk about mental health openly. And in the…

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“To build cyber resilience you need to have a strong technology partner that can help you build a vision and advise you not only on the best technology choices but how to address the Processes and People part of the cybersecurity equation.” David Stockdale, The University of Queensland With the COVID-19…

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Today’s next normal has established new realities for businesses in every industry. Employees are working from home and will continue to do so into the foreseeable future, customers are discovering, researching, and buying products and services online, and as a result, there’s an increased reliance…

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A new position of a Cisco Research Chair in Digital Transport at UNSW The aim of the chair is to advance data science and digitisation in transport to enhance the future of mobility, making it safer, more efficient and sustainable. The announcement is the next step in the partnership between Cisco and…

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What your customers want The days of tolerating bad service are gone. Long wait times, unprepared agents, being transferred multiple times to the “right” department, and then repeating ourselves over and over again, are just a few examples of how a company can lose our business even if we’ve been a lifelong…

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Every year on the 10th September, we stop and recognise World Suicide Prevention Day with the aim to challenge the social stigma around mental health, and raise awareness of suicide and suicide prevention around the globe. In New Zealand, the high rate of youth suicide is well documented, and most recently,…

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Drive a meaningful and impactful messages via 3 key themes – relevance, resonance and resourcefulness. In your next conversations, put these tips in play to be a person of impact. Be a Person of Impact! I am fortunate to lead Cisco’s APJC Woman of Impact program where I have the opportunity to coordinate…

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As part of its support for employees during this pandemic, Cisco offered the entire organisation a ‘day for you’ last Friday, for employees to spend how they wish. We asked our team to share how they spent the day across Australia & New Zealand, with varying experiences due to the current pandemic…