SMB
75% of Asia Pacific SMBs that Suffered a Cyber Attack Lost Customer Information Due to the Incident, Cisco Report Finds
4 min read
News Summary: One in two Asia Pacific SMBs suffered a cyber incident in the last 12 months 51% of those that suffered cyber-attacks said these cost the business US$500,000 or more SMBs are preparing to tackle this, with 81% having simulated cybersecurity incidents in the past 12 months Small and medium-sized…
Small medium business and the move to hybrid working: now is the time
3 min read
Some of my best decisions were made when things were most challenging. And for many small and medium sized businesses, now is that time. It could be the fortunate challenge of having more business than you can manage. It could be the opposite, with your standard business model under threat. Certainly,…
Forging a collaborative and secure future for SMBs like PolicyPal
4 min read
Over the past year, small and medium businesses (SMBs) have undergone massive changes in many ways. While some organizations found their business plans delayed by the pandemic, others have taken advantage of the opportunity to transform their business models. It is heartening to know that SMBs in…
Top tips for enhancing customer experience and boosting market share
3 min read
As technology becomes an increasingly large part of our daily lives, consumer behaviours and expectations are undergoing massive changes. To stay ahead of the competition and gain market share, companies are going above and beyond to transform baseline customer satisfaction into deep customer …
The cloud is calling – the time is right to pick up
3 min read
There’s no denying that COVID-19 has majorly affected business operations around the country and despite the obvious restrictions and issues it has caused, we have also seen significant advancements made as a result. For many businesses prior to the pandemic, the concept of a hybrid or full working-from-home…
Enabling Big Ideas in Healthcare for Small Businesses
4 min read
The way we deliver and receive healthcare is fast changing in the face of the global pandemic and other pressures such as changing demographics, rising affluence, and increasing demands being placed on healthcare systems worldwide. In a survey of company executives across industries by McKinsey…
Three Key Trends Shaping SMB Digitalization in 2021
3 min read
As we kick-off the new year emerging from the many upheavals of 2020, businesses in the Asia Pacific region continue to adapt and put plans in place to capitalize on the changes and opportunities ahead. In thinking about what the year ahead might bring for small to medium businesses (SMBs), let’s take…
AI and data analytics may be the key to small medium business recovery by delivering personalized offerings
4 min read
COVID-19 ripped through economies all over the world, impacting businesses in mature and developing markets alike. Arguably the hardest hit are small to medium businesses, many of whom are struggling just to stay afloat. The global pandemic has underscored how digitalization is no longer a choice…
Hybrid Future of Work to Play a Part in Digitalization of SMBs
3 min read
COVID-19 has reshaped the way we work and businesses of all sizes around the world have had to adapt to the challenges of increased remote working among their employees almost overnight. People might commonly think that large enterprises would be most technologically equipped for a transition like…