consumer

Episode 11: Cisco Live US 2019 Key Takeaways

San Diego’s convention center saw lots of excitement between the dates of June 9th-13th. Cisco’s largest event, Cisco Live US, brings together individuals who are eager to see what’s next in the world of IT. And this year was no exception. The announcements, activities and inspired…

April 6, 2015

CLOUD

Just Say No to SLAs

Most of you who’ve either purchased or delivered cloud services have been asked for an SLA (Service Level Agreement). I’ve seen SLAs that can be measured on inches of paper.  Why so big? Just consider getting 10 people in a room and trying to write down the definition of what it means for an applica…

January 15, 2015

EXECUTIVE PLATFORM

New Study Tells Retailers: Win Consumers’ Trust to Deliver the Hyper-Relevant Experiences They Want

As Cisco’s chief marketing officer, an important part of my role is to build and maintain the trust of Cisco’s customers.In fact, “brand promise” ultimately relies upon the trust consumers have placed in a brand. Customers who are loyal to a brand will trust that the next product or service introduc…

January 14, 2015

RETAIL AND HOSPITALITY

2015 Is the Year of Hyper-Relevant Retail: Winning Shoppers with Efficiency, Savings, and Engagement

“Mike” may be an avid golfer who enjoys meandering through the sporting goods section of his local retailer. But he would be a very different shopper the morning his plumbing fails and threatens to flood his basement. In such a context, efficiency rules, and it is critical for the retailer to speed…

September 8, 2014

NETWORKING

Ready for #SuperMobility?

It’s no longer a question of whether mobility best practices and policies are required, it’s a matter of when your strategy will get ahead of the unstoppable trend. Business and IT leaders alike are not just witnessing the movement of everything mobile, but guilty themselves: who isnR…

August 7, 2014

NETWORKING

Indoor Wi-Fi Location and Beacons: Better Together Part 2

Location-based services have been getting a lot of attention lately and people are increasingly curious about how Wi-Fi and beacons play together in the hot space that is indoor location technology. In my last blog I reviewed how beacons work and how to differentiate when to use Wi-Fi and beacons. T…

July 9, 2014

NETWORKING

Indoor WiFi Location and Beacons: Better Together

In just two years, indoor location technology has taken off and attracted a lot of buzz across industries, from retailers to healthcare. But it’s no longer a conversation about just Wi-Fi – the introduction of beacon devices, including iBeacon, has added a new dimension to location technology for IT…

June 2, 2014

NETWORKING

802.11ac: That’s the Answer. What’s the question?

Everybody’s talking about 802.11ac, but we’ve sensed some confusion for next steps as far as how CIO’s and IT organizations should be approaching the new standard. Should I move to 802.11ac? You’re probably thinking: Chris, you’re a leader at Cisco, of course you want me to migrate to 802.11ac. That…