#industrysolutions

According to Gartner, at least 60% of organizations will use artificial intelligence for digital commerce by 2020. That means that in order to stay on the cutting edge, retailers with an omni-channel strategy will continue to evolve their value chains in order to ensure customers get the best, most…

First-time customers feel like a “win,” since marketing dollars are often directed their way. But, for most retailers, it’s recurring customers that keep the doors open. The probability of selling to an existing customer is about 60-70% higher than selling to a new one (Marketing Metrics)—and 6-7 ti…

Delivery is more in-demand than ever. Customers want more orders, more quickly. Which means companies are working faster, too. But with the rise of one-click ordering, same-day fulfillment, and price wars between retailers—it can be hard to keep up with ‘I want it now’ expectations and the appetite…

Come talk to the IT and OT experts from Cisco and Itron at DistribuTECH 2020. As we enter into a new decade, technology is shaping our future faster than ever. Everything is becoming connected and managed by an app on your smartphone, tablet or laptop. Utilities are no different. Consumers expect m…

I recently had the opportunity to attend #NRF2020 and experience Cisco’s Grape to Glass exhibit, full of engaging solutions that are propelling the retail industry forward. The concept showcased how retailers can integrate their various platforms, processes and IT functions to scale efficiencies acr…

One of the critical themes that came up repeatedly from customer and partner conversations at #NRF2020 is how to connect multiple points of data across a customer journey. Although the shift to Ecommerce has grown immensely, we know that the brick-and-mortar store remains an important engagement poi…

As you may have noticed earlier this summer around the U.S. Open at Pebble Beach, Cisco is making quite a splash in the sport of golf lately. As the Official Technology Sponsor of the United States Golf Association and its Championships, we are working to drive innovation in golf and create new ways…

San Diego’s convention center saw lots of excitement between the dates of June 9th-13th. Cisco’s largest event, Cisco Live US, brings together individuals who are eager to see what’s next in the world of IT. And this year was no exception. The announcements, activities and inspired…

Retail is arguably the most dynamic industry out there. Changing routes to market, increasingly mobile shoppers and the direct connection even between manufacturers and the end consumer means that an agile IT platform is critical. And what better way for retailers to stay on their toes, than with a…