Financial Services

What industry challenges is your business facing today? Tomorrow? Next year?  And how is your IT strategy building the bridge to key business outcomes? The imminent growth of 5G. New security challenges. Digital transformation. The rise of online banking. Join us for conversations on f…

Despite the trend toward digitization and a shrinking branch footprint, the brick-and-mortar bank isn’t disappearing anytime soon. In June, JPMorgan Chase opened one of the largest branches in the country—a 12,500-square-foot emporium in Midtown Manhattan. Both Chase and Bank of America announ…

San Diego’s convention center saw lots of excitement between the dates of June 9th-13th. Cisco’s largest event, Cisco Live US, brings together individuals who are eager to see what’s next in the world of IT. And this year was no exception. The announcements, activities and inspired…

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. According to JD Power, “Nearly 90% of re…

  It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. What isn’t always so clear, however, is what trends matter most and where banks should focus their attention to stay head of the curve. We’ve identified the top 4 trends that banks can’t ignore in 201…

Do you remember the school science fair? You know, the one where you worked for weeks to give fellow classmates the experience of a lifetime using only a tri-fold presentation board, random objects you found in your garage, and the remnants of a sibling’s chemistry kit? As I head to my very first Ci…

We recently returned from Cisco Live where this year’s theme was IMAGINE.  Innovation was everywhere, there was even an IMAGINE Lab.  That theme ignited some memories for me about when Cisco initially came out with a solutions called Remote Expert.  At that time, several years ago, it was the cuttin…

Artificial Intelligence.  Blockchains. Biometric identification.  Regulation.  Intuitive design.  Inclusion.  Globalization.  Future banks without a balance sheet. These were all the big topics discussed this week at Money20/20 in Las Vegas and innovation was everywhere, but what was very apparent w…

In two weeks, 11,000 of the world’s most prominent financial services professionals from 4,500 banks, fintech companies, insurance and wealth management firms will attend Money2020 in Las Vegas to discuss topics like digitization, blockchain, open banking, regtech, customer experience, Internet of T…