Articles
Money2020 – 3 ways retail banks can secure their digital future
In two weeks, 11,000 of the world’s most prominent financial services professionals from 4,500 banks, fintech companies, insurance and wealth management firms will attend Money2020 in Las Vegas to discuss topics like digitization, blockchain, open banking, regtech, customer experience, Internet of T…
How to Prevent the Bank Robbery No One Can See
“This is a stickup! Give me all your bitcoins!” Those words may not seem as terrifying as the shouts and gunshots of infamous bank robbers Butch Cassidy and the Sundance Kid sounded to bankers in the early 1900s. But they would quickly create a crippling panic if you saw them flash across your scre…
What Banking (and Life) Could Look Like in 2021
Miraculously, I lived through my entire undergraduate experience without a cell phone or a laptop*. I kept quarters in my purse in case I had to stop to use the phone and signed up for my first email address right before I graduated. Google was new and had not released their IPO. To write a research…
Process Paralysis? Create a More Agile Workplace in Financial Services
The value of seniority in traditional organizations is less about accumulating vacation days and more about knowing how to get things done and who to go to for what. In the past, this “tribal knowledge”—information and experience from veteran employees—was buried in hard drives or only passed down f…
4 Ways Collaborative Technology Can Lead to Happier Bank Employees
In established companies, people are the biggest cost—as well as the biggest asset. As banks compete for the best talent, many are realizing they need to re-examine the fundamentals of how they operate. Even traditional financial institutions built on top-down process and authority are lookin…
What the Nyetya Ransomware Attack Means for Banks
Today the world is still reeling from the global mayhem created by yet another ransomware attack – the bigger, more ruthless brother of the WannaCry attack that took place only six weeks ago. The ransomware has been referred to as Petya, NotPetya, Petrwrap, and GoldenEye. Cisco’s Talos Threat Intell…
Is Online Banking Getting Old?
Many years ago, my family used to drive to our local community bank to cash checks, make deposits, and pay bills. My grandmother would wait in a longer line to see her favorite teller. My grandfather developed a close relationship with the loan officer, who also helped several family friends buy a c…
Ransomware Lessons for the Financial Services Industry
As long as there have been banks, there have been bank robbers. In the past, bank robbers may have held up bank tellers at gunpoint. Today, threats are less visible—but just as frightening. This weekend’s massive ransomware attack demonstrated just how pervasive, far-reaching, and devastating a cybe…