digital banking

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. According to JD Power, “Nearly 90% of re…

In two weeks, 11,000 of the world’s most prominent financial services professionals from 4,500 banks, fintech companies, insurance and wealth management firms will attend Money2020 in Las Vegas to discuss topics like digitization, blockchain, open banking, regtech, customer experience, Internet of T…

IaaS (infrastructure as a service) and PaaS (platform as a service) are new to the financial services vocabulary. They stand to dominate the discussions around the digital evolution. Banco Bilbao Vizcaya Argentaria, S.A or BBVA has been the focus of global industry attention as they develop a modern…

Banks, for the most part, have realized the importance of mobile as a channel. Across the globe, empowered executives are being appointed to head up digital channel programs. Their primary mission: define and implement the mobile banking channel and seamlessly integrate it with the other major digit…