Financial Services

Kevin Spacey delivered an amazing keynote closing out Cisco Live 2016: “Today, the last words of my speech belong to Frank Underwood.”   Cisco Live this year was all about how digital is dramatically redefining business models. Digital is creating disruption for incumbents and opportunit…

My greatest pet peeve when I managed a branch: sticky notes. I thought they made our office/workstation cluttered and disorganized. It never failed that I’d see them on the corners of a tellers’ monitor or scattered around a bankers’ desk. As much as I disliked them I was always reminded about how t…

While I was in Tokyo, I was asked if I was interested in joining a #CiscoChat. Thought about it in Singapore and again in London. Each of those countries have something in common. They are becoming Fintech incubators with great ideas that will drive digitization into every business. Having traveled…

In a world of roboadvisors, mobile payment apps, and automated processes, do people still matter in banking? I believe the answer is a resounding “Yes!” In fact, as agile, online “fintechs” continue to challenge retail banks, I see people as more of an advantage than ever. After all, those online-on…

Data is massive, messy and everywhere. Data is always on the move, coming from every imaginable source from data centers, branches, mobile devices to sensors. Who’s not struggling with how to make sense of data and use it to their advantage, all in real time? The ability to secure, aggregate, automa…

Suppose there is a treasure at the top of a mountain worth $405B. It is more than one person alone can carry back down the mountain, and you have a chance at that treasure. Many people want the treasure and will work hard to get to the top to claim it.   All you have to do is make a plan on how to g…

Today’s bankers have no shortage of headaches. Agile “fintech” challengers, tech-savvy customers, complex compliance demands, legacy-burdened IT environments — all conspire to keep them up at night. But there is great news for retail banks — as Cisco has outlined in a new research study, “A Roadmap…

$81 million is what was stolen, undetected, out of a Bangladesh Bank account at the Federal Reserve Bank of New York. Unbelievable how the malware modified the SWIFT software and bypassed validity checks. This Bangladesh Bank breach highlights the wide range and new, creative ways hackers are innova…

There’s a first to everything. Being at Cisco for three and a half years now, I was asked to co-host my first #CiscoChat. Should be in line with first day on the job, first customer presentation, first Tweet, right? Having just came back from the CEB Technology in Financial Services Summit, witnesse…