Leni Selvaggio

Would you trust your money to a bank if it had no vaults and no guards? Of course you do. You do it every day. With the digitization of banking and other financial services, customers cannot see all the defenses being used to protect their assets. There are no alarms nor armored cars, it is all 0’s…

Data is massive, messy and everywhere. Data is always on the move, coming from every imaginable source from data centers, branches, mobile devices to sensors. Who’s not struggling with how to make sense of data and use it to their advantage, all in real time? The ability to secure, aggregate, automa…

Today’s bankers have no shortage of headaches. Agile “fintech” challengers, tech-savvy customers, complex compliance demands, legacy-burdened IT environments — all conspire to keep them up at night. But there is great news for retail banks — as Cisco has outlined in a new research study, “A Roadmap…

Digitalization is dramatically changing the world, especially for Financial Services. Having to go inside a branch to schedule a meeting with a finance or mortgage expert is so yesterday. Service, convenience, security and analytics through all channels. During this week in Washington D.C., Cisco is…

It’s a fast-paced digital society. Your customers carry their entire world on their smartphone or tablet. As consumers and businesses balance their online worlds with the physical world, how are financial services institutions changing to deliver more personalized customer experiences? Relationships…

Are there so many security tools that can’t talk to each other making financial institutions more vulnerable to cyber attacks? I hosted my first #CiscoChat last week together with my @CiscoSecurity colleagues, Stephen Marchewitz and Dmitry Kuchynski. I was thrilled to be joined by two IDC experts, C…

There is $1.3 trillion value at stake in the financial services industry projected by 2022. Capturing this value requires embracing today’s digital disruption and the major technology transitions of mobility, collaboration, cloud, big data analytics, and security. Join us at Cisco Live Berlin 2016 f…

As Mike Riegel pointed out in his recent blog, ‘Financial services is the prime example of an IT-intensive industry.’ Financial institutions rely on consistent technology and innovation to compete and to ensure compliance with regulatory requirements. Customers put a lot of trust in their financial…

I’ve been using online banking for a while now. Just the other day, I had a quick question and saw “Chat Live with a representative” so I decided try it out. As I got comfortable asking a few questions, I started to want to do more. I wanted to talk with the banker. And I’d like the banker to look a…