digital disruption

SD-WAN has blown past all of our 2017 expectations. It has become one of the hottest trends in networking, and forecasts are increasing every quarter with IDC predicting the size of the SD-WAN market to be $8.05B by 2021. My colleagues keep asking me, “Where do we go from here?” Will the forecasts c…

As a leader at Cisco in the virtual sales space, I have a front row seat to the fast pace of disruption and change that is hitting the industry. Digital disruption is one of the most often used phrases in business over the last couple of years.  And rightly so, because the disruption is real. It is…

At last count, Gartner tracks more than 450 IoT platforms in the market. And that’s just today. It’s astounding the number of tools and the amount of technology continuously being invented and reinvented. The impacts and the stakes are extremely high. Nine out of ten companies will experience a reve…

Innovation in today’s disruptive digital economy can come from anyone and anywhere—inside and outside any enterprise. This means companies must fire up and fuel co-innovation like never before across all functions, grade levels, geographies, partners and customers within, without and among their fou…

What is data science? Is it just another buzz word for applied statistics? Some statisticians certainly think so. I believe data science is much more than that. Think transformation. Think about how connecting theory to actual data can enable better business decision-making that directly impacts com…

The onslaught of digitization is sparing no industry. Digital competitors continue to disrupt traditional markets. I have the privilege of closely watching this nonstop transformation unfold at my clients in industries across the value chain from retail to high tech. Let us take an example from one…

Customers are now demanding much more from support services, and that is leading to a change in the support landscape. Customers want unified interactions using voice, video and email that helps to increase efficiency. They are looking for near time issue resolution to reduce costs, and they want to…

We see the pattern all the time. An innovation launches a trend. The trend coins a phrase. The phrase becomes a top-of-mind topic, prompting lively boardroom discussions. Generally, everyone agrees why the topic is important, but the practical aspects—the what and the how—sometimes lack clarity.  Th…

Digital transformation, digital business, digitization, digital disruption. There are countless ways to phrase it, but it boils down to this. When digital technologies enable new business models, that’s digital transformation. Digital factory initiatives are generating incredible business outcomes,…