digital disruption

In a world of roboadvisors, mobile payment apps, and automated processes, do people still matter in banking? I believe the answer is a resounding “Yes!” In fact, as agile, online “fintechs” continue to challenge retail banks, I see people as more of an advantage than ever. After all, those online-on…

One of the things I really value in both my work and personal life is creativity. I always challenge myself and my team to do things differently, in a better way that will inspire others. I’m lucky at Cisco to be surrounded by innovative people and technologies that help us bring creative ideas to l…

A whopping 59 percent of manufacturers expect their company’s strategy to change as a result of real-time information in the next three years. That’s in just three years. But what about the years after that? Our team developed The Business World in 2025 report with the Global Center for Digital Busi…

Suppose there is a treasure at the top of a mountain worth $405B. It is more than one person alone can carry back down the mountain, and you have a chance at that treasure. Many people want the treasure and will work hard to get to the top to claim it.   All you have to do is make a plan on how to g…

According to our latest economic analysis, there’s $405 billion in Digital Value at Stake in Retail banking from 2015 to 2017. In 2015, financial services institutions captured only 29% of the potential Value at Stake. There’s a lot on the table and disruptive new market entrants like FinTech startu…

Today’s bankers have no shortage of headaches. Agile “fintech” challengers, tech-savvy customers, complex compliance demands, legacy-burdened IT environments — all conspire to keep them up at night. But there is great news for retail banks — as Cisco has outlined in a new research study, “A Roadmap…

Four of today’s top ten incumbents—in different industries—will be displaced by digital disruption in the next five years. Four! This stat has kept me up at night. Which organizations will thrive? Which will cease to exist? How can organizations successfully navigate the digital age? I believe it be…

Citigroup has just released a report projecting European and American banks are going to cut over 1.7 million jobs in the next 10 years. The reason… fintech advancements. This estimate represents close to 30% of current staff levels and is in addition to the 750K jobs that have already been shed sin…

It’s the first day of April, and spring is finally here. Everywhere, a sense of renewal and optimism is spreading. So, today I’d like to focus on a few cutting-edge technologies that are transforming our world. Quantum computing? Artificial intelligence? Augmented reality? All pale in comparison to…