consumer
How the Shift to Mobility & Location-Based Services is Changing Hospitality & Guest Services.
Mobility trend in Hospitality A recent TripAdvisor survey found that over 40% of travelers use their smart phones to plan a trip and over 46% use their smart phones to enhance their trip while traveling. No longer is it just an idea or an aspiration for the hospitality industry to use innovative me…
Mobile Retail Evolution and Location Based Services
This is part of a series of how location services is a core part of the mobile evolution in various industries. In a previous post I looked at the growth of mobile location, data and context based advertising, and there is no doubt from the evidence that this market space is already big, and predic…
Omnianalytics for an Omnichannel World
At Cisco, we’re about ready for the NRF trade show being held in New York on Jan. 12-15. We’re at the show expo on Jan. 13-14, and will be featuring four company thought leaders in the highly popular annual Big Idea sessions. Kathryn Howe, retail senior advisor at Cisco, will be discussing one of t…
An Architectural Approach to Location-Based Services
When was the last time you looked at your mobile device? Minutes ago? Seconds ago? We can’t seem to live without them, and in the consumer space, new mobile services are popping up it seems faster than your Twitter feed can handle. Below are mobile consumer services trends from the latest VNI Servic…
Facebook and Cisco Connect Businesses and Consumers
Black Friday. Holiday Travel. Consumers have a more Enjoyable Experience and Businesses are Successful Thanksgiving is around the corner and the holiday season will be upon us. What will Black Friday look like this year? I know that this is a time when things get more chaotic in my household. As my…
Reflections from the Floor at NRF 2013
After a long day of showing the Cisco BYOD Smart Solution and Cisco Connected Mobile Experiences solutions at the 2013 National Retail Federation (NRF) trade show, I am waiting for a colleague to meet me for a well-deserved dinner. I had many, and yes there were MANY, conversations with Retail IT pr…
Cisco NRF 2013 – Preview of Cisco Remote Expert Smart Solution for Retail Demonstration
This is our fourth preview of what Cisco will be showcasing at the 102nd National Retail Federation Convention and Expo on January 14 and 15, 2013 in New York City. At the Cisco booth, I will be hosting demonstrations of the Cisco Remote Expert Smart Solution for Retail. This solution offers a super…
Cisco NRF 2013 – Preview of Cisco Interior Inspirer Demonstration
This is our second preview of what Cisco will be showcasing at the 102nd National Retail Federation Convention and Expo on January 14 and 15, 2013 in New York City. At the Cisco booth, I will be hosting demonstrations of “Interior Inspirer” for inspirational living, a new interactive exp…
[Don’t Miss This] Webinar Thursday: Remember Remember the 15th of November #ConnectedMobile
The world is going mobile–have you seen those stats? In fact, you probably have some wireless infrastructure deployed in your business. Have you always imagined getting more out of your Wi-Fi? Do you ever wonder if you can generate some revenue off of your enterprise infrastructure? Well do we…