retail

Co-Authored with Ron Kjelden, Global Director of Financial Services & Retail at Cisco Imagine this: you walk into a fancy, big-box electronics retailer, excited to buy your next major purchase. You are approached by a salesperson who doesn’t know what you want and therefore isn’t sure how…

Cisco Live is just around the corner (June 9th through 13th) and here’s what you need to know before you go! Cisco Live is our annual customer and partner conference that provides attendees with training, connections, and inspiration to build a digital foundation and strategy for today and the futur…

Retailers worldwide are in a race to transform their business to meet consumer expectations. It is a competition with digitally native brands and channels, where manufacturers can meet the customer directly. We all know that the end goal is to connect the entire retail experience and not rely on one…

Retail is an innovation game. But resources are limiting, and the need for ROI is constant. How does digital set the agenda for a CIO and what are their main concerns? And more specifically, how does the merging of LoB and IT priorities lend itself to the evolving priorities of a retail CIO today?…

When we talk about retail we can’t have a conversation without mentioning the “store”. Physical retailing is still one of the most valuable components to the retail ecosystem – where brands can meet their customers and provide meaningful experiences, while increasing business operations. However, we…

Retail is moving towards a new digital model that is expedited by all the various digital technologies, IoT capabilities and consumer expectations taking the stage. However, many retailers are faced with unexpected hurdles and challenges during this process of change and transformation. Reason being…

The way consumers buy and retailers sell is evolving rapidly. Both online and offline, retailers are embracing a data-first strategy toward understanding their customers. Data and analytics are an increasingly important element of retail landscape. Retailers have reaped the benefits of analyzing st…

Envision if you will that it’s January 15th, 2012 and I am a week into my career at Cisco. On this day I would make my maiden voyage to the Cisco world headquarters in San Jose, CA. I would do all the new employee stuff, like getting my badge, laptop, and other meet and greet items that day. I would…

In my previous blog, I introduced the fact that real time isn’t always enough. In many cases, real-time data leads to reactive decisions. Not very conducive in our ever-evolving digital world. But you’re not alone. I have four hacks—all driven by data—that can help your organization benefit from a v…