digital retail

Retailers worldwide are in a race to transform their business to meet consumer expectations. It is a competition with digitally native brands and channels, where manufacturers can meet the customer directly. We all know that the end goal is to connect the entire retail experience and not rely on one…

Augmented reality (AR) and virtual reality (VR) technologies have begun to make their leap from nascent technologies to comprehensive solutions that enable and empower many mainstream consumer/enterprise applications, customer experiences and various industry workflows. A revolution that started in…

Long wait times. Out of stock challenges. Pricing inaccuracies. Dissatisfied customers. Operating in the physical world of retail can be tough. And more often than not, the retail associate takes the heat for painful situations like these given that they are on the front lines. Day after day the ass…

Leading into 2020, picture a world where Millennials are the shoppers in store with THEIR kids, and Gen Z, your teenagers, the “partial attention generation”, is the new growth demographic for retailers. So the definition of consumers is changing: technology-driven shifts empower customers, guests a…

What an incredible Cisco Live event! During the week of June 25, 2017 over 28,000 people from all over the country traveled to Las Vegas, NV to take part in a superhero-themed Cisco Live. From CEO, Chuck Robbins, opening the show with surprise guest, CEO of Apple, Tim Cook, to Bryan Cranston closing…

Today we hear about “transforming the customer experience,” but for developers and IT staffers, what does this really mean? Join us in Las Vegas at Cisco Live on June 25-29, where you’ll learn how your store, hotel, and entertainment operation can use today’s digital technologies to deepen customer…

The number and type of things connecting and communicating through the Internet increases every day. Business growth and success favors those who fully embrace IT innovation and create improved digital experiences for customers.   Look at the retail industry, where they are driving consumers’ t…

“In a world that’s changing so quickly, the biggest risk you can take is not taking any risk.” – Mark Zuckerberg Digital transformation is no longer a buzzword, it’s happening today and in every industry. According to research from the Global Center for Digital Business Transformation,…

“58% of business leaders are investing in either new digital products, services and digital channels to reach new customers in new ways.” – Boston Retail Partners Most of us know that change in any aspect of our lives can be daunting and takes time. However, we also know that change is not onl…