retail customer experience

The retail landscape continues to see disruption from changing consumer behaviors, and online disruptors, such as Amazon. Over 3,500 stores are expected to close this year and we are seeing decrease in store foot traffic of close to 6 percent per year. Visits to shopping malls went down 50 percent.…

“In a world that’s changing so quickly, the biggest risk you can take is not taking any risk.” – Mark Zuckerberg Digital transformation is no longer a buzzword, it’s happening today and in every industry. According to research from the Global Center for Digital Business Transformation,…