The retail landscape continues to see disruption from changing consumer behaviors, and online disruptors, such as Amazon. Over 3,500 stores are expected to close this year and we are seeing decrease in store foot traffic of close to 6 percent per year. Visits to shopping malls went down 50 percent.…

Hackers have been around for a long time, and they are becoming more sophisticated every day. With more information added to the cloud, data centers, and the network, companies are exposed to greater vulnerabilities, and an increased risk of attacks. As more customers turn to mobile payments, wearab…

Leading into 2020, picture a world where Millennials are the shoppers in store with THEIR kids, and Gen Z, your teenagers, the “partial attention generation”, is the new growth demographic for retailers. So the definition of consumers is changing: technology-driven shifts empower customers, guests a…

What an incredible Cisco Live event! During the week of June 25, 2017 over 28,000 people from all over the country traveled to Las Vegas, NV to take part in a superhero-themed Cisco Live. From CEO, Chuck Robbins, opening the show with surprise guest, CEO of Apple, Tim Cook, to Bryan Cranston closing…

We are always connected. By 2020, the number of devices connected to networks will outnumber the world population by three times (Cisco VNI). Mobile and other wireless devices will make up nearly 70% of Internet traffic. Today’s increasingly digital landscape has drastically changed many businesses,…

“In a world that’s changing so quickly, the biggest risk you can take is not taking any risk.” – Mark Zuckerberg Digital transformation is no longer a buzzword, it’s happening today and in every industry. According to research from the Global Center for Digital Business Transformation,…

“58% of business leaders are investing in either new digital products, services and digital channels to reach new customers in new ways.” – Boston Retail Partners Most of us know that change in any aspect of our lives can be daunting and takes time. However, we also know that change is not onl…

Retailers are embracing and adapting to digital innovations to keep pace with rapidly-evolving customer demands. Online and mobile purchases continue to increase exponentially. According to Deloitte, 58% of consumers have used their mobile device to browse an online shopping website or app. In fact,…

I’m looking forward to seeing you at our Cisco booth and our two Insights Sessions at NRF 2017. Start by visiting Booth #1963 at NRF and experience the power of Cisco to transform your business! Today’s retailer faces all the benefits and challenges of digital transformation. You need technologies t…