@CiscoRetail

Finding the right fitting room As shoppers, we expect a store associate to be a bridge of knowledge, connecting our nebulous desires with their artfully arranged inventory and getting us into a fitting room. However, most fitting rooms are anything but thoughtful. Their function is usually served wh…

The Changing Face of Retail Although this has been an especially tough year for retail (3,800 stores closures to date, 12,000+ predicted), the importance of retail to the economic fabric continues to grow.  The total retail trade in the US exceeds 25% of the GDP while retail continues to be the larg…

What grabbed the attention of retailers at the National Retail Federation 2018? The shiny toys within Cisco’s ToyBox– which which served as a fully functional toy store displaying our various retail tech solutions– definitely caught some eyes. Discussions that took place within the booth and a…

With the National Retail Federation in full swing, the Cisco booth is bustling with visitors. The team has deployed its Toy Box – a fully functional toy store featuring solutions for seamless experiences among shoppers, store associates, managers, and IT teams. The Toy Box demonstrates how Cisco an…

The holiday shopping season is in full swing, testing the limits of your supply chain, workforce, and customer service. Above all, your customers remain at the center. Anticipating their needs and interests, and optimizing their shopping experiences – whether in a brick and mortar store, on a mobile…

You want to create an amazing, customer-first shopping experience. You also want to empower your associates to do their best work. The two goals may be related, but they are separate. To accomplish them both together, you need the right customer, associate, and business data — together with the righ…

In my last blog post, we discussed how the Cisco SAFE methodology can help you to implement a reliable security solution for your store. This approach can help you define and address each threat to the retail branch with corresponding security capabilities, architectures, and designs – guiding you t…

“58% of business leaders are investing in either new digital products, services and digital channels to reach new customers in new ways.” – Boston Retail Partners Most of us know that change in any aspect of our lives can be daunting and takes time. However, we also know that change is not onl…

Retailers are embracing and adapting to digital innovations to keep pace with rapidly-evolving customer demands. Online and mobile purchases continue to increase exponentially. According to Deloitte, 58% of consumers have used their mobile device to browse an online shopping website or app. In fact,…